Miles Griffin

Erika Sincere

Jul 25, 2026

Google

I had an amazing experience working with Mr. Miles. He went above and beyond with us financially and mentally. He was patient, and knowledgeable throughout the entire car-buying process. He took the time to answer all of our questions, made sure we understood everything, and never made us feel pressured. He went beyond to help us with our vehicle and made the whole experience smooth and stress-free. If you're looking for someone who genuinely cares about their customers and provides outstanding service, I highly recommend Mr. Miles. He will work with you the same way he worked with us. Thank you so much again Mr.Miles

Asderly Pierre Maintus

Jul 18, 2026

Google

I worked with Miles, this man working at 9pm to get me a car, and Merideth from the finance department at Empire Hyundai. My experience with the purchase was good. Less than 2 weeks after purchase, a minor noise became louder, they can't seem to find the problem or reimburse me. Still in the process, it's been 2 months now of going back and forth, already had 4 dealership visits trying to figure out what the problem is or what's next... Let's see what happens.

Robert Bass

Jun 10, 2026

Google

After receiving a recall notice regarding potential elevated emissions, I brought my vehicle to the Hyundai dealership for the ECM update. The dealership failed to warn me that: The ECM update would reset all OBD readiness monitors, and The vehicle would automatically fail an emissions inspection until a full drive cycle was completed. Immediately after the update, I went to a local inspection station. The vehicle failed because four monitors were “Not Ready.” This failure was caused entirely by the recall update, and the dealership did not disclose this predictable outcome. This omission constitutes negligence and failure to warn, resulting in unnecessary financial loss. I called the dealership to complain. The service representative tried to say the ECM update had nothing to do with emissions. The next day I went back to the dealership in person. The manager offered a free reinspection. When I returned a third time ,after driving 60 miles, the vehicle had only one monitor Not Ready — which is legal to pass under NYS DMV rules for 2001 and newer vehicles. Despite this, the dealership told me to:“Keep driving it.” At the time of that conversation I was unaware that new York State allows a vehicle to pass inspection with one monitor not ready. It is possible the dealership was also unaware of this regulation. However it is also possible that I was told to “keep driving” so that they could avoid responsibility for the initial failure and ,avoid corporate explanations documenting a failed inspection tied to a recall repair. At this point I have spent time and money on a failed inspection and fuel costs and I still have no new inspection sticker __________________________________________ I am updating my comments regarding the service I received at Empire Hyundai in Jamaica,New York. Although ECM did cause my vehicle to fail inspection at an independent gas station, with out informing me before hand, the manager at Empire Hyundai was helpful and made a genuine effort to reinspect the vehicle for free. He also offered a free oil change in the future

Robert Bass

Jun 10, 2026

Google

After receiving a recall notice regarding potential elevated emissions, I brought my vehicle to the Hyundai dealership for the ECM update. The dealership failed to warn me that: The ECM update would reset all OBD readiness monitors, and The vehicle would automatically fail an emissions inspection until a full drive cycle was completed. Immediately after the update, I went to a local inspection station. The vehicle failed because four monitors were “Not Ready.” This failure was caused entirely by the recall update, and the dealership did not disclose this predictable outcome. This omission constitutes negligence and failure to warn, resulting in unnecessary financial loss. I called the dealership to complain. The service representative tried to say the ECM update had nothing to do with emissions. The next day I went back to the dealership in person. The manager offered a free reinspection. When I returned a third time ,after driving 60 miles, the vehicle had only one monitor Not Ready — which is legal to pass under NYS DMV rules for 2001 and newer vehicles. Despite this, the dealership told me to:“Keep driving it.” At the time of that conversation I was unaware that new York State allows a vehicle to pass inspection with one monitor not ready. It is possible the dealership was also unaware of this regulation. However it is also possible that I was told to “keep driving” so that they could avoid responsibility for the initial failure and ,avoid corporate explanations documenting a failed inspection tied to a recall repair. At this point I have spent time and money on a failed inspection and fuel costs and I still have no new inspection sticker __________________________________________ I am updating my comments regarding the service I received at Empire Hyundai in Jamaica,New York. Although ECM did cause my vehicle to fail inspection at an independent gas station, with out informing me before hand, the manager at Empire Hyundai was helpful and made a genuine effort to reinspect the vehicle for free. He also offered a free oil change in the future

Nadirul Topu

Jun 9, 2026

Google

I made appointment 1st service & oil change for my new Hyundai palisade hybrid sel premium went to service center they suppose to service & oil change for free as per Hyundai factory warranty complimentary service 3 years or 36000 miles but they demand $120 for oil change not following Hyundai company rules

Michael Tumbarello

Jun 8, 2026

Google

Lease was ending needed to turn in the old Tucson and get updated. Miles was the salesman he was very accommodating. I made him crazy with demands and he never showed any anger. If he could get me what I wanted he included it but if he couldn't he would tell me sorry Mike I can not add / include that for that price. He was straight up with me. I was impressed how fast Lajune in finance wrote up the deal . She did everything fast and didn't try to add 100 fees at the signing. Then there is Irma she is the one that sealed the deal without her the deal would have not been made. Thank you @Irma !!! They want to sell cars here, if you know what you want and do a little work before you come here you can get a good deal.

Stephanie Roberts

Jun 6, 2026

Google

Hyundai of Jamaica Queens offer excellent service and They go through yr purchases step by step. I will recommend anyone I know that's looking for a new or used vehicle to go to empire hyundai of Jamaica queens Ask for Mr Miles or his manager.

Michael Pad

Jun 1, 2026

Google

I had a great experience at Empire Hyundai of Jamaica. I purchased a new Hyundai Kona and worked with Miles Griffin, who was excellent from start to finish. Miles was honest, professional, patient, and followed up with me throughout the process. He answered my questions clearly, did not pressure me, and made the experience feel straightforward. Buying a car can sometimes feel stressful, but Miles made it much easier and more comfortable. The pricing was handled properly, the paperwork was clear, and I felt respected during the entire process. I also appreciated that Miles took the time to make sure everything was ready and that I understood the car before leaving. I would definitely recommend Empire Hyundai of Jamaica, and especially Miles Griffin, to anyone looking for a Hyundai. Great service, honest communication, and a very smooth buying experience.

Zachary Runnells

Jun 1, 2026

Google

I purchased a vehicle from out of state and I must say it was a fantastic buying experience. Miles Griffin went above and beyond to help me! Irma and Sal were great to deal with. They really care about the customers here.

Sally

May 27, 2026

Google

It was a pleasure working with the team to finalize the purchase of my 2026 Hyundai Ioniq 5 Limited. I am very satisfied with the experience, and I would like to specifically highlight the excellent service I received: Miles (Sales): Miles made the entire sales process seamless. He was incredibly knowledgeable about the Ioniq 5’s features and took the time to ensure I understood everything about the vehicle I was purchasing. His professional approach and lack of pressure made the decision-making process easy and comfortable. Meredith (Finance): Meredith handled the financial portion of the transaction with remarkable efficiency. She was transparent, organized, and thorough, walking me through the paperwork and ensuring all my questions were answered clearly. Her expertise made what is often a stressful part of buying a car a very straightforward experience. I highly recommend working with both Miles and Meredith if you are in the market for a new vehicle.