Reviews
10Ellen Simeti
Nov 24, 2025
GoogleJosh as always, was polite and gave a great customer experience. Trish also made sues I had a loaner car and as always gave great customer service
john giglio
Nov 22, 2025
Googleeveryone great....Laura Werner, Josh Gorman
Kerry LoTurco
Nov 11, 2025
GoogleJosh Gorman and Tricia are the BEST! GREAT customer service and always very accommodating. Thank you Kerry
Kerry LoTurco
Nov 10, 2025
GoogleJosh and Trista are always honest and professional, Very accommodating too. Thank you !
John Rooney
Oct 29, 2025
GoogleJosh kept me informed of the progress on my car. The ladies at the cashier stated late to accommodate me for pickup of my vehicle. Above and beyond service
MJDeMasters
Aug 1, 2025
GoogleWhat more can you ask for? Transparency, kindness, professionalism and effort. This has always been my experience. Josh, Trish and the entire team do their best. I have had a few warranty covered items on my 21 Black Label and it has never been a stressful experience. Thanks!
Members only
Jul 24, 2025
GoogleThank you to the service team! Laura took care of me from start to finish very nice and helpful. Josh was in constant communication throughout my car being serviced via text and phone. Highly recommend A++++
Mauro Cortina
May 23, 2025
GoogleLaura and Josh were excellent along with the service crew. they were very courteous, professional and knew how to service the vehicle.
Mauro Cortina
May 23, 2025
GoogleLaura and Josh were great. Very courteous, communication was excellent.
Jeff Woo
May 1, 2025
GoogleEmpire Lincoln service is top notch. Very friendly staff (Josh was great), very clean and open waiting room, easy to make appointments, and they make every effort to get you out of there as quickly as they can. Josh explained very clearly the expected work and associated charges. He gave me frequent updates and I never felt like he was going to try and force unnecessary maintenance on me. I don't have to go too often but they've always been great the few times we've been.