Trish Fasce

S C

Oct 21, 2026

Google

Excellent top-notch customer service! Office Manager Trish, Service Advisor Ricky and Service Receptionist Lavonna went above and beyond to help me out with a problem I was having with my driver's side window; which was making me lose my mind. They were patient, kind, caring, knowledgeable and incredibly professional. They listened carefully and actually delivered a solution. I was so impressed by the care and attention I received from them. It's rare to find a business with a staff that genuinely cares this much about their customers.

farhad anoosh

Aug 12, 2026

Google

Very happy with the service Gustavo and Trish were both very helpful and worked with me with the all requests I had. I highly recommend them and will come back again

Robert Corrado

Mar 19, 2026

Google

Staff was outstanding picked up and delivered my vehicle and provided a loaner top notch service. Trish, Jen ,Ricky went out of there way to make my service visit a great experience

Fred E

Jan 21, 2026

Google

All the staff were courteous and tried their best to make the services provided work . Sometimes the car doesn't cooperate, Lol ,but they make every effort they can to resolve the issue and thank to all Rick, Trish, Laura, Bob the service manager, the drivers. Not last ..but I don't have his/their names, the awesome techs who worked on my vehicle.

Fred E

Jan 6, 2026

Google

All the staff were courteous and tried their best to make the services provided work . Sometimes the car doesn't cooperate, Lol ,but they make every effort they can to resolve the issue and thank to all Rick, Trish, Laura, Bob the service manager, the drivers. Not last ..but I don't have his/their names, the awesome techs who worked on my vehicle.

maria vicari

Jan 1, 2026

Google

As ALWAYS !!!! Another easy fast and efficient service visit at Empire ! Robert Ciaccio always goes above and beyond to be sure everything is addressed in a timely manner. I drive very far to come into this dealership and I will happily continue to do so knowing when I leave my vehicle there I am in great hands. From the valet driver when you arrive to service advisor and cashier you are treated like you are their only client !!! lets not forget Trish, If you have had the pleasure to meet Trish in the Loaner department you will agree SHE IS AMAZING !! On lastly their service manager Robert Corrado will always be out and about making sure everything is running smoothly and the clients are being taken care of !! This dealership is TOP NOTCH ! Keep up the amazing work EMPIRE ! See you all soon

maria vicari

Dec 10, 2025

Google

As ALWAYS !!!! Another easy fast and efficient service visit at Empire ! Robert Ciaccio always goes above and beyond to be sure everything is addressed in a timely manner. I drive very far to come into this dealership and I will happily continue to do so knowing when I leave my vehicle there I am in great hands. From the valet driver when you arrive to service advisor and cashier you are treated like you are their only client !!! let’s not forget Trish, If you have had the pleasure to meet Trish in the Loaner department you will agree SHE IS AMAZING !! On lastly their service manager Robert Corrado will always be out and about making sure everything is running smoothly and the clients are being taken care of !! This dealership is TOP NOTCH ! Keep up the amazing work EMPIRE ! See you all soon

Ellen Simeti

Nov 24, 2025

Google

Josh as always, was polite and gave a great customer experience. Trish also made sues I had a loaner car and as always gave great customer service

Kerry LoTurco

Nov 11, 2025

Google

Josh Gorman and Tricia are the BEST! GREAT customer service and always very accommodating. Thank you Kerry

Kerry LoTurco

Nov 10, 2025

Google

Josh and Trista are always honest and professional, Very accommodating too. Thank you !