
Jon Ratkin
Jun 20, 2026
Very bad experience at the dealer yesterday… be cautious with any dealings in Sales snd Service. The two Sales managers, Victor & Sergio need to be held accountable for their actions in this matter and upper management should review this be fully aware. After they promised to have the vehicle towed in, evaluated, and should the repairs take more than one day, a loaner would be provided. After Justin, the service provider was taking the information for the vehicle Victor came back and said that they will not tow or evaluate the vehicle. This vehicle was just purchased in late February so there is a warranty of some sort or another, but they reneged. The general manager was in a meeting to discussed this but Victor just ignored us and was unprofessional and very rude speaking with us. The saddest part for the dealer and management is that a review like this will be read by many future buyers who will reconsider doing business with Empire Auto Mall. Justin, the service advisors took our numbers to have the General Manager reach out to us, but never received a return phone call. Next calls on Monday are to The State of New Jersey to file a complaint.
Kim Miglionico
May 22, 2026
Justin, James, Mich and everyone at empire were the great! Everything went smooth and quick. Empire treats you like family !
Ethan Schwall
Apr 16, 2026
Justin and Victor were great! Made me a good deal and got me in the exact car I wanted. Highly recommend. Good dealership experience
Jules Mills
Apr 16, 2026
I had a great experience! Leased a new car, got a super fair deal, everything went smooth sailing. Justin and Victor are strong associates that really make a difference for the better in the car dealership industry. Its awesome dealing with people who genuinely want to help make the deal as seamless and affordable as possible! Thanks again to those two great associates!
kasi barksdale
Apr 15, 2026
Justin is best sale consultant around. Want the best deal he is right person to help you get you BEST RATE POSSIBLE. LOOKING FOR GOOD DEAL GO TO JUSTIN ALMANZAR
Elijah Gould
Apr 15, 2026
Justin was the best!!!
Elijah Gould
Apr 14, 2026
Justin was the best!!!
kasi barksdale
Apr 14, 2026
Justin is best sale consultant around. Want the best deal he is right person to help you get you BEST RATE POSSIBLE. LOOKING FOR GOOD DEAL GO TO JUSTIN ALMANZAR
Lara Pena
Apr 14, 2026
Justin is BEST sales consultant ever met, he will treat you like his own family. Family guy first, he will always look for your best interest. Hard come by. Looking for BEST DEAL Justin will always do his best for you, LOOK FOR 4 BEST DEAL JUSTIN ALMANZAR
Jackie Alas
Apr 14, 2026
justin is the best. he will get you best deal. looking for brand new mazda justin will get it done quick it fast