Regis Larkin

Billy Haidinis

Mar 13, 2026

Google

I have purchased enough vehicles to say that this dealership ACTUALLY CARES about its customers. I purchased my second vehicle here recently and had to bring it in for service where I was given a loaner. Lets start with Wayne, who was on top of the whole process from start to finish and gave me a deal that "I couldnt refuse". Eduardo from the sales team was constantly on the phone with me from start to finish, finalizing the deal and making sure I was happy with my purchase. I hope he is there when my kids needs cars because he was excellent! Ask for him! He will make it happen! From my first few services, you start with a big smile from Janet who will make sure your car intake process is smooth. She kept me up to date with the progress from start to finish. Truly amazing but I have to say, Megan would also take the initiative to keep me posted while Janet was occupied with other customers. To the sales management team and working with Mitch makes the buying process straight forward and smooth. He knows his numbers and will make everything easy for you to understand with no pressure at all! Lastly, Regis...This man right here makes the service department one that I would pick over and over again. From calling me with updates and making sure I am ok with my loaner to asking me about how my day is going, this man made me realize that we all have jobs to do and he does it better than anyone in the business. Thank you Regis for making me feel as if I am part of the Empire Mazda Family! If I ever open a dealership, im asking Wayne to let me borrow all of you to get it up and running! Thank you all for the little things that make the experience that much better!

Billy Haidinis

Mar 12, 2026

Google

I have purchased enough vehicles to say that this dealership ACTUALLY CARES about its customers. I purchased my second vehicle here recently and had to bring it in for service where I was given a loaner. Lets start with Wayne, who was on top of the whole process from start to finish and gave me a deal that "I couldnt refuse". Eduardo from the sales team was constantly on the phone with me from start to finish, finalizing the deal and making sure I was happy with my purchase. I hope he is there when my kids needs cars because he was excellent! Ask for him! He will make it happen! From my first few services, you start with a big smile from Janet who will make sure your car intake process is smooth. She kept me up to date with the progress from start to finish. Truly amazing but I have to say, Megan would also take the initiative to keep me posted while Janet was occupied with other customers. To the sales management team and working with Mitch makes the buying process straight forward and smooth. He knows his numbers and will make everything easy for you to understand with no pressure at all! Lastly, Regis...This man right here makes the service department one that I would pick over and over again. From calling me with updates and making sure I am ok with my loaner to asking me about how my day is going, this man made me realize that we all have jobs to do and he does it better than anyone in the business. Thank you Regis for making me feel as if I am part of the Empire Mazda Family! If I ever open a dealership, im asking Wayne to let me borrow all of you to get it up and running! Thank you all for the little things that make the experience that much better!

Mitch Paulinho

Dec 9, 2025

Google

I have to thank the Mazda service team for a providing amazing service. Thanks to Janet and Regis for making it seamless

Mary Kate Sharp

Oct 31, 2025

Google

Megan was an amazing writer. Regis is the best!

Brian Lindenbaum

Oct 30, 2025

Google

The entire Empire team have always been great. Megan and Janet in service are awesome, Regis is new and already taking care of me, and Sam and Mike in sales have always been wonderful.

Miss Kayla Rosa

Oct 3, 2025

Google

Empires entire service team is exceptional !! Regis , Megan , and Janet are amazing and always take superb care of my CX90!!! I highly recommend this awesome team for all of your service needs !! The best dealership ever

MC

Aug 26, 2025

DealerRater

Mr. Regis Larkin started just 3 weeks ago at this dealership as its new service manager. He exemplified what a top-notch service professional is and what a true customer-first experience ought to be. I had issues with my TPMS sensors immediately after routine maintenance. He was genuinely attentive and recognized the problem, as I complained about why it was not identified during the inspection. He arranged for corrective measures that included additional evaluation beyond the scope of a normal routine maintenance job. He arranged for me a loaner car, a full replacement of two TPMS sensors, and a host of diagnostic steps for the main sensor unit. I thought it would take more than a day to identify the problem with the volume of analysis they were doing. On my way home, he called and advised me that my vehicle is ready for pick-up. I can't come back on the same day, as I'll be out of state for a few days. He was very polite, reassuring me that I didn't have to rush to bring back the loaner car. They took care of everything, and I did not pay for any of the extra services or replacement parts. My vehicle is now running smoothly, and most importantly, I feel safe.

MC

Aug 26, 2025

DealerRater

Mr. Regis Larkin started just 3 weeks ago at this dealership as its new service manager. He exemplified what a top-notch service professional is and what a true customer-first experience ought to be. I had issues with my TPMS sensors immediately after routine maintenance. He was genuinely attentive and recognized the problem, as I complained about why it was not identified during the inspection. He arranged for corrective measures that included additional evaluation beyond the scope of a normal routine maintenance job. He arranged for me a loaner car, a full replacement of two TPMS sensors, and a host of diagnostic steps for the main sensor unit. I thought it would take more than a day to identify the problem with the volume of analysis they were doing. On my way home, he called and advised me that my vehicle is ready for pick-up. I can't come back on the same day, as I'll be out of state for a few days. He was very polite, reassuring me that I didn't have to rush to bring back the loaner car. They took care of everything, and I did not pay for any of the extra services or replacement parts. My vehicle is now running smoothly, and most importantly, I feel safe.

Iryna Siedunova

Aug 25, 2025

Google

It was such a great experience with Empire Mazda Service of Green Brook. I came on Saturday morning, and the team did their work exceptionally well. Everything was done quickly and efficiently, and I truly appreciated the positive attitude and professionalism. Thank you so much Regis Larkin again! Wishing you many happy customers and continued success in your excellent work. I will be happy to recommend your service to my friends!