Carlos Ortiz

Bianca

Sep 25, 2026

Google

CAME HERE FOR A NEW CX- 5. SEE ROB PARM, JAHVON AND CARLOS. THEYRE GREAT TO WORK WITH.

Tiffany Delacruz

Sep 24, 2026

Google

Great service! Carlos and Rob provided excellent and speedy service!

Michelle R.

Sep 23, 2026

Google

My experience was good. Pleasant atmosphere, professional staff, and clean environment. Sindy and Carlos were very helpful. Sindy is so attentive. From start to finish she was right there. Thank you.

Gabriella Sandoval

Sep 20, 2026

Google

We had a wonderful experience leasing our new Mazda CX-50! James was an absolute pleasure to work with. He was very personable, knowledgeable, and made the entire process feel easy and stress-free. He took the time to answer all of our questions and made sure we felt comfortable throughout the process. Carlos in the finance department was also incredibly helpful. He worked with us to find the best rate and helped us get our monthly payment to $456.21, which we were very happy with. We really appreciate James and Carlos for making what can sometimes be a stressful experience so smooth and enjoyable. We love our new Mazda CX-50 and would definitely recommend them to anyone looking for a new vehicle!

Jaclyn Sandora

Sep 5, 2026

Google

I recently got my new car lease at Empire Mazda from James and Carlos, I couldn’t have been happier with the process, they were both nice, helpful and made me feel extremely comfortable leasing a car, I highly recommend them and Empire Mazda

Rachel Regis

Sep 4, 2026

Google

Sandy and Carlos help us they so nice thank you soo much guys

Carolyn Raio

Sep 2, 2026

Google

I had the most amazing experience purchasing my first-ever car, and I couldn’t be more grateful to James for making the entire process so enjoyable and stress-free! From showing me different vehicles and patiently explaining all of their features to going over the information and finance details, James was incredibly knowledgeable, personable, and understanding of everything I was looking for. James truly went above and beyond throughout the entire process. He would text me updates about cars I was interested in, let me know when they would be available for me to come in and see, and was always so quick to respond to any questions I had. As a first-time car buyer, I had a lot of questions, and he never once made me feel rushed or pressured. He was incredibly patient and took the time to make sure I understood everything and felt confident in my decision. I truly couldn’t have asked for a better person to guide me through such an exciting experience! My experience with Carlos was also amazing. He was extremely patient and helpful when going over the numbers and worked with me to find a price I felt comfortable with for my new car. I am so appreciative of both James and Carlos for making my first car-buying experience at Mazda such a wonderful one. They both went above and beyond to make sure I had a great experience, and I would absolutely recommend them to anyone looking for a new car!

Francesca DiMartini

Aug 21, 2026

Google

A Wonderful Experience After my daughter’s car accident, I had to purchase her a new car, and we couldn’t have asked for a better experience. The salesman, James, treated her like one of his own daughters, with genuine care and kindness. He and the finance manager, Carlis, were incredibly patient and took the time to explain everything to us. It was truly a pleasure working with them, and we highly recommend them to anyone looking to purchase a car!

Dominick Ardila

Aug 19, 2026

Google

Wally and Carlos made the entire process of getting my car extremely easy and stress-free. Everything was straightforward, efficient, and didn’t take long at all. I had a 10/10 experience and would highly recommend working with Wally and Carlos if you’re looking to get a car!

Christine Scott

Aug 6, 2026

Google

Just left Mazda with my new CX-5! It was a very pleasurable experience from start to finish with the amazing help of Sindy. She was very knowledgeable about the car and was able to answer any and all my questions. She really went out of her way to make me feel comfortable and made sure I had everything I needed. Shout out to Carlos in the finance department for providing me with valuable information without the pressure.