Jamie Flores

Anthony Giambrone

Aug 10, 2026

Google

Purchased a car for my daughter at Empire Mazda. Jaime from sales was great and found the exact car we were looking for at a fair price. Car was delivered within 2 hours and I was happy with the experience.

Mel

Aug 9, 2026

Google

I had a great experience with ms. Jamie flores at empire mazda, shes very knowledgeable on the vehicles on the lot and made my buying experience great, if your looking for a vehicle ask for jamie!

Mauricio Tapia

Aug 8, 2026

Google

I had an excellent overall experience at Empire Mazda of Huntington and would absolutely recommend this dealership. From the moment I walked in, the dealership made a great impression. The facility is beautiful, elegant, extremely clean, and very well maintained. The atmosphere is comfortable and welcoming, and even the small details stand out everything looks organized, professional, and the entire place smells great. It genuinely feels like a dealership that takes pride in the customer experience. I especially want to recognize Jamie, my sales advisor. She was outstanding throughout the entire process. She was professional, patient, friendly, and very helpful from beginning to end. She took the time to answer my questions, helped me throughout the purchasing process, and made communication much easier by assisting me in both English and Spanish. I never felt uncomfortable asking questions or taking the time I needed to understand the process. Jamie is definitely one of the main reasons my experience with this dealership was so positive. I also want to recognize the management team. I had a concern after the purchase regarding one of the protection products, and although there was initially a misunderstanding, management personally took the time to listen to my concerns, understand exactly what I was asking for, and ultimately provide a solution that left me very satisfied. That part of the experience actually increased my confidence in the dealership. Any business can have a misunderstanding, but what matters to me is how they respond when a customer raises a legitimate concern. In my case, management stepped in, communicated with me directly, and worked with me until we reached a fair resolution that worked for both sides. I truly appreciate that. Overall, I am very happy with my 2022 Mazda CX-5 Premium Plus, the buying experience, the dealership itself, and especially the level of attention I received from Jamie and management. Buying a vehicle is a major decision, and having people who are willing to listen, communicate, and stand behind the customer experience makes a big difference. Thank you Jamie and the entire Empire Mazda of Huntington team for the service and for making sure I ultimately walked away happy with my purchase. I would definitely do business with this dealership again. Highly recommended!

Mauricio Tapia

Aug 8, 2026

DealerRater

I had an excellent overall experience at Empire Mazda of Huntington and would absolutely recommend this dealership. From the moment I walked in, the dealership made a great impression. The facility is beautiful, elegant, extremely clean, and very well maintained. The atmosphere is comfortable and welcoming, and even the small details stand out everything looks organized, professional, and the entire place smells great. It genuinely feels like a dealership that takes pride in the customer experience. I especially want to recognize Jamie, my sales advisor. She was outstanding throughout the entire process. She was professional, patient, friendly, and very helpful from beginning to end. She took the time to answer my questions, helped me throughout the purchasing process, and made communication much easier by assisting me in both English and Spanish. I never felt uncomfortable asking questions or taking the time I needed to understand the process. Jamie is definitely one of the main reasons my experience with this dealership was so positive. I also want to recognize the management team. I had a concern after the purchase regarding one of the protection products, and although there was initially a misunderstanding, management personally took the time to listen to my concerns, understand exactly what I was asking for, and ultimately provide a solution that left me very satisfied. That part of the experience actually increased my confidence in the dealership. Any business can have a misunderstanding, but what matters to me is how they respond when a customer raises a legitimate concern. In my case, management stepped in, communicated with me directly, and worked with me until we reached a fair resolution that worked for both sides. I truly appreciate that. Overall, I am very happy with my 2022 Mazda CX-5 Premium Plus, the buying experience, the dealership itself, and especially the level of attention I received from Jamie and management. Buying a vehicle is a major decision, and having people who are willing to listen, communicate, and stand behind the customer experience makes a big difference. Thank you Jamie and the entire Empire Mazda of Huntington team for the service and for making sure I ultimately walked away happy with my purchase. I would definitely do business with this dealership again. Highly recommended! Employees Worked With: Jamie Flores, Sunny K

wwpp.mapa

Aug 7, 2026

DealerRater

Empire Mazda made buying my new car quick, transparent, and completely stress-free. I got a great price, excellent service, and I couldn't be happier with my new ride! Employees Worked With: Michael Smith, Catherine Corella, Waled Zayed, Luis Betances, Brendan Rogalle, Sindy Hernandez, Robert Figueroa, Jamie Flores, Khaled Abdelsalam

bench

Aug 7, 2026

Cars.com

Empire Mazda made buying my new car quick, transparent, and completely stress-free. I got a great price, excellent service, and I couldn't be happier with my new ride!

Connor Shar

Aug 6, 2026

Google

Upgraded from at 2021 mazda cx 30 to a 2026 i have always loved mazda no complaints with my mazda at all they are amazing. My salesperson jamie did an excellent job on selling me my new vehicle, no hassles, no pressure, pure honesty and straight forward usually you expect to be pressured into buying a vehicle but in this case jamie kept it sincere as possible. Will definitely be coming back for my next vehicle and referring my friends and family to see jamie

Mauricio T.

Aug 5, 2026

Carfax

I rarely leave negative reviews, but I believe other customers should be aware of my experience with the Finance Department at Empire Mazda of Huntington. First, I want to be clear that my sales advisor, Jamie, was professional, patient, and helpful throughout the vehicle selection process. My concern is solely with the Finance Department and the way the optional protection products were presented. After agreeing on the vehicle price and financing, I was taken to the Finance Office. The process immediately felt rushed. I was expected to electronically sign documents before having the opportunity to carefully review everything. I had to insist that the documents be printed so I could review the numbers before signing. The biggest issue involved the optional Vehicle Service Contract. Before agreeing to purchase it, I specifically asked multiple questions because I have purchased extended warranties before. I was told that the warranty would provide 3 years (36 months) or 30,000 miles of coverage, whichever came first, with a $0 deductible, and that it could be used at any authorized Mazda dealership. Those representations were a major factor in my decision to spend an additional $3,197 on the warranty. Only after the purchase, when I finally received and reviewed the complete contract, I discovered that the agreement actually provides 30 months, not 36 months, and includes a $250 deductible. When I later contacted the Finance Manager by email asking for clarification, he confirmed in writing that the contract is indeed 30 months with a $250 deductible. He also stated that Empire Mazda would waive the deductible only if the repairs are performed at their dealership. That important condition was never clearly explained during the sales process, and it does not appear as a benefit in the written contract I received. My concern is not simply the contract itself. My concern is that the verbal explanations provided during the sales process did not accurately reflect the written terms of the agreement, and those explanations directly influenced my decision to purchase the warranty. As consumers, we rely on finance professionals to accurately explain products that cost thousands of dollars. Customers should never have to discover important limitations only after reviewing the contracts on their own days later. I have attempted to resolve these concerns directly with the dealership before posting this review, but instead of receiving clear written answers, I was initially asked to return to the dealership for another meeting. Only after repeated follow-up emails did I receive partial responses confirming what the contract actually states. I sincerely hope Empire Mazda reviews its finance sales practices so future customers receive complete, accurate, and transparent information before making purchasing decisions.

Ber Rom

Aug 5, 2026

Google

Had a great experience working with Jamie, she showed me all pre owned options and made my vehicle purchase a smooth process

Dawn Walsh

Aug 4, 2026

Google

Jamie Flores was so great! She made my son’s first experience buying a new car 2026 Mazda3 a super easy and stress free experience. Josh in finance was also great made financing a breeze. The whole process smooth from start to finish. Would recommend anyone looking for a car to go to Empire Mazda and see Jamie!