Waled Zayed

Waled Zayed

Sales Consultant

Sales

4.9(10 reviews)
6316351166[email protected]

Reviews

10

Rachel Borzone

Nov 8, 2026

GoogleGoogle

We had a great experience at Empire Mazda and are so excited about our new CX-50! Waled, Jamie, Hos, and the entire team were great to work with. Thank you Empire team!!

Hannah Tagliente

Nov 2, 2026

GoogleGoogle

Wally was so helpful and great to work with. We’re very excited for our new car!

Charlene Downey

Nov 2, 2026

GoogleGoogle

This is the best dealership with the best staff. I cannot say enough good things about them. The salesman that took care of me Waled Z, Was absolutely amazing and super kind. He got me in a beautiful new vehicle. And the sales manager Jahvon Prince went about and beyond to make the deal comfortable. And I cannot forget about the business manager, Carlos. He really explained things to me in a way that made me feel even more comfortable about my purchase. I recommend everyone to stop by at Mazda of Huntington if you'd like a good deal. It was a 10 out of 10 experience today.

Joselyn Benitez

Nov 1, 2026

GoogleGoogle

I really enjoyed my experience at Empire Mazda. My salesman Waleed was exceptional to work with! As a first-time car buyer, I wasn’t entirely comfortable with the vehicle size I initially thought I wanted, and he was quick to recognize that and help me find a car that I felt comfortable driving. He was patient, answered all of my questions, and took the time to make sure I felt informed and prepared for my first car. I really appreciated how attentive and understanding he was throughout the entire process. He made what could have been an overwhelming experience so much easier. I highly recommend working with Waleed.

Burak Mavruk

Oct 30, 2026

GoogleGoogle

I had Great experience in Empire Mazda Wally was amazing to work with

Debbie Farrice

Sep 23, 2026

GoogleGoogle

I just bought a Mazda 5 and Wally was so helpful and patient with me! He was able to get me the car i wanted badly and helped bring down my payments with ease. I love my car so much and i recommend anyone buying a Mazda to sit with Wally and he will help you with everything! Its team work getting a car and Wally was a great team player! Thank you Wally!

paul zen

Sep 10, 2026

GoogleGoogle

I want to start by saying that our salesperson, Waleed, was absolutely amazing. He was, hands down, one of the best salespeople we have dealt with. He was helpful, patient, knowledgeable, and never made us feel pressured throughout the entire process. Unfortunately, our experience with the finance department was a completely different story. The biggest issue was the way the “add-on” products were presented and the lack of transparency regarding the cancellation process. Less than two hours after purchasing the vehicle, we contacted the dealership because we wanted to remove one of the add-ons. We were told, “Call us back when your first bill comes and you have the account number.” We followed those instructions and waited until we received the bill and account number approximately three weeks later. Once we called back, instead of the process being straightforward, we were immediately given the runaround. What was even more frustrating was the attitude we received from the finance department. We had just purchased a brand-new vehicle from this dealership, and we were simply trying to exercise our right to remove an add-on that we had decided we did not want. The finance representative was particularly argumentative and made the situation unnecessarily difficult, even going as far as giving my wife a hard time about removing the add-on. I don't understand why there would be such a problem with honoring a cancellation request, especially when we were not returning the vehicle or backing out of the purchase—we were simply asking to remove an additional product we had purchased. If your dealership represents the Mazda brand, then the customer service we received from the finance department should reflect that standard. Customers should not feel like they are being treated as a problem simply because they have questions or want to cancel an optional add-on. We are very happy with the vehicle and want to make that clear. Waleed deserves recognition for the excellent service he provided. However, the experience with the finance department left a very negative impression and could have easily been avoided with better communication, transparency, and professionalism. I hope management reviews how these add-ons and their cancellation policies are explained to customers and addresses the way cancellation requests are handled. We should not have had to argue or repeatedly call just to remove an optional product shortly after purchasing a vehicle. P.S. I want to thank Sunny, the General Manager at Empire Mazda, for personally reaching out to discuss my concerns regarding the finance department. I appreciated the professional and productive conversation and felt that my concerns were genuinely heard. While I remain disappointed with how certain aspects of the finance process were handled, I want to give credit to Waleed, our salesperson, who was absolutely outstanding—professional, knowledgeable, helpful, and completely pressure-free. I would not discourage anyone from doing business with Empire Mazda. I simply encourage customers to carefully review the finance paperwork and ask questions about any additional products before signing. Overall, Waleed provided an excellent experience, and I appreciate Sunny taking the time to address our concerns.

Donna Kaider

Sep 9, 2026

GoogleGoogle

My salesman Waled Zayed was an absolute sweetheart. I walked into the dealership not knowing exactly what I wanted. Waled had the patience of a saint. He suggested I drive the cars until I fell in love with one. I told him exactly what I wanted and he filled the bill. I ended up purchasing my CX 5 that very same day. There were a few items that management made me the promise to take care of and they did, they kept their promise. Would I recommend Empire? I absolutely would !! And if you are “The Murphy’s Law” exception to the rule like I am, have no worries they will take care of you. I even got a happy birthday telephone call from my salesman Waled. Very kind! Very pleased. They still owe me one item but I feel confident, it will be taken care of. I highly recommend Empire Mazda of Huntington!!

Ronaldo

Aug 31, 2026

GoogleGoogle

Waleed was exceptional & polite when it came to selling me my car. 10/10 customer service & someone I would recommend for a car

Mariluan Farfan

Aug 31, 2026

GoogleGoogle

Wally did an excellent job explaining details about the car for me. He treat me nice and I recommend coming here thanks for a great service

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