
Yolanda Nieves
Sep 11, 2026
Ali Fares is amazing very understanding and very knowledgeable and very helpful. I would advise everyone go directly to him he is amazing
Nicholas D
Sep 8, 2026
Today we went to Empire Nissan in Bay Ridge, Brooklyn and we were assigned to Service Adviser A. Fares. Mr Fares was very attentive and very knowledgeable of our vehicle needs. I have to give Mr Fares and Empire Nissan two tumb.
Just Nadege
Sep 8, 2026
I recently went to the Nissan service department (Bay Ridge) because my car wouldn’t start without a booster, even though all the lights came on. The service advisor, Ali Fares, was patient, knowledgeable, and fair when we discussed pricing. He kept checking on me throughout the process, explained how long it would take, and made sure everything was okay before I left. That kind of service sticks with you. I wouldn’t want to work with anyone else. I highly recommend Ali to anyone needing service at Nissan.
2016 NISSAN PATHFINDER S/SV/SL/PLAT Owner
Sep 8, 2026
My service was good. My service advisor ride did a great job and my mechanic Sammy was excellent now I'm being told that I have to make other arrangements to have my car worked on somebody's telling me Rod is not coming back or may not come back cause he's on vacation nobody seems to be telling me anything. I need to know what's going on because I rely on Wright to help me out Ali and I can't get a hold of you one of them. I don't know what's going on in this dealership because if none of these two guys are there, I'm definitely moving on to a different dealership. Anybody wanna contact me please do so as soon as possible at
Tay Banks
Aug 10, 2026
My advisor Ali was nothing short of amazing. I went to get my car serviced with all intention of being there all day. However, Ali mad sure I was in and out. To top it off, he gave me a courtesy car wash. Thank you so much Ali for your wonderful customer service.
Alexis Garcia
Jul 30, 2026
Ali helped me out with all my needs. Very communicative
2023 NISSAN ROGUE S Owner
Jul 25, 2026
Excellent service from the Prince himself, very smooth sailing in and out. thanks for taking care of my wife Ali.............
DRIPLORD_YETTI LORDOFTHEDRIP
Jul 11, 2026
I had an outstanding experience at Nissan today, and I want to give a huge thank you to my service advisor, Ali Fares. I came in for an oil change and tire rotation. The oil change was originally going to cost over $70, but Ali was kind enough to take $20 off, bringing it down to just $50. On top of that, he completely waived the tire rotation fee, which was an unexpected blessing and truly appreciated. They also performed a certified multi-point vehicle inspection at no additional cost, giving me extra peace of mind about my vehicle. Ali’s professionalism, honesty, kindness, and genuine care for his customers made this one of the best service experiences I’ve had. It’s rare to meet someone who goes above and beyond the way he did. I highly recommend asking for Ali Fares if you visit Nissan for service. He’ll take great care of you and your vehicle. Thank you again, Ali, for your exceptional customer service and for being such an amazing blessing. You’ve earned a customer for life!
Vanity Acevedo
Jul 9, 2026
Ali was very attentive & helpful throughout my process of getting my car fixed, every time I called he answered or gave a call back. He try helping me as much as possible to make sure I was satisfied.
2026 NISSAN KICKS SR Owner
Jul 7, 2026
Ali was the best. Very straight forward and honest.