
Jon F
May 14, 2026
UPDATE: I've tried reaching out to Joe Randazzo as suggested by the dealership below. ZERO RESPONSE! They're just trying to save face and have no intentions of correcting anything. DO NOT buy a car from this dealer. I bought a $60,000 car from them and found almost $8,000 in damage underneath the car when I brought it to another dealer for service. The mechanic says it looks like someone tried to cover up the damage. Cracked rims. Serious safety issues. There was also a known issue with a door hinge which they said they would fix. They did not. I had it fixed at another dealer (cost $2,200) and they said they would reimburse me. They did not. I fought with them for months about these problems and now they just ignore me. I tried for months after that to find a lawyer to sue them, but since the case was under $10,000 no one was interested. I am filing in small claims court now to recoup at least the $2,200 they owe me. The scary part is that I was unknowingly was driving around my 1 year old daughter in seriously unsafe vehicle.
Jon F
May 14, 2026
UPDATE: I've tried reaching out to Joe Randazzo as suggested by the dealership below. ZERO RESPONSE! They're just trying to save face and have no intentions of correcting anything. DO NOT buy a car from this dealer. I bought a $60,000 car from them and found almost $8,000 in damage underneath the car when I brought it to another dealer for service. The mechanic says it looks like someone tried to cover up the damage. Cracked rims. Serious safety issues. There was also a known issue with a door hinge which they said they would fix. They did not. I had it fixed at another dealer (cost $2,200) and they said they would reimburse me. They did not. I fought with them for months about these problems and now they just ignore me. I tried for months after that to find a lawyer to sue them, but since the case was under $10,000 no one was interested. I am filing in small claims court now to recoup at least the $2,200 they owe me. The scary part is that I was unknowingly was driving around my 1 year old daughter in seriously unsafe vehicle.
John Bacenet
Apr 24, 2026
My experience at Empire Nissan was great...I had a problem after the purchase of my used 2019 Nissan Rogue and it was resolved respectfully and completely....I would definitely buy a car from them again...They were respectful and resolve any issues quickly...A special thank you to Reggie and Joe R. Happy Empire Nissan Costumer
Jamie Laino
Mar 31, 2026
Always a pleasurable and smooth experience with our Bay Ridge Nissan family! Sasha, Mostafa, Dwayne, Phil, Akeem and Joe are tops! Patient, kind and very knowledgeable, through every transaction. P.S. We absolutely love it! Thanks again!
Keyta Gz
Mar 8, 2026
The staff here are very pleasant and helpful. Buying a car here was very straightforward with also great prices. Thank you to Mahdy, hes truly the nicest guy with a lot of patience lol. Special thanks to Joe, I appreciate all that you have done!
Michelle Afflitto
Feb 28, 2026
Excellent experience at Empire Nissan. Mahdy and Joe were very helpful and got us into a new Nissan Pathfinder meeting all our needs! I highly recommend this dealership!
phoneguy925
Jan 14, 2026
Fast friendly and knowledgeable and most of all dependable easy to get to and respectful
phoneguy925
Jan 14, 2026
Fast friendly and knowledgeable and most of all dependable easy to get to and respectful
Kris R
Nov 3, 2025
I had an awsome experience at this dealership and Joe the salesman was a pleasure to deal with
Elina Lamberti
Oct 17, 2025
I had the best experience working with Joseph at Bayridge Nissan. From start to finish, he was incredibly timely, efficient, and personable. If youre looking for someone who genuinely cares about providing top-notch customer service and makes the entire experience enjoyable, I highly recommend asking for Joe! Hes a true asset to Bayridge Nissan!