Koji Zhu

Lydia Patel

Aug 29, 2026

Google

I wanted to follow up on my previous review and share an update on my experience. Since my last review, Koji, Reggie, the GM, and Ray have personally reached out to discuss our concerns, explore options, and ultimately rectify the situation. I have to say, the level of attention, care, and follow-through we received this time around truly made a difference. I especially want to thank Koji Zhu and Reggie for going above and beyond to make sure we got exactly what we needed. Your efforts have genuinely helped restore our confidence in Nissan, and we truly appreciate the way everything was handled. Thank you again for taking our concerns seriously and making things right! Lydia & Rodrigo

Uu Uu

Aug 25, 2026

Google

Koji was an amazing sales got me in out fast and with a payment I was happy with! Highly recommended

Gladys Morson

Aug 21, 2026

Google

I came in to service my vehicle but was given an opportunity by Koji and David to upgrade my vehicle; they were amazing!

Faith Augustus

Aug 20, 2026

Google

mandy and koji helped me out with my purchase it was quick and easy.

Ken Chu

Aug 7, 2026

Google

I had a great experience at Empire Nissan of Bay Ridge. Koji was an amazing salesperson—friendly, knowledgeable, and never made me feel pressured. He took the time to answer all my questions and made sure I found the right vehicle for my needs. David, the Finance Manager, made the financing process smooth and straightforward. He explained everything clearly and worked hard to get me a great deal with no surprises. A special thank you to Reggie as well for making the entire experience even better with excellent customer service and professionalism. The whole team at Empire Nissan of Bay Ridge made buying a car easy and enjoyable. I highly recommend them to anyone looking for a hassle free car buying experience!

chun li

Aug 7, 2026

Google

I had an amazing experience at Empire Nissan of Bay Ridge! From start to finish, Koji was an outstanding salesperson. He was knowledgeable, patient, and made the entire car-buying process easy and stress-free. He answered all of my questions, kept me informed every step of the way, and truly went above and beyond to make sure I got the right vehicle at a great price. A big thank you as well to Reggie, the General Sales Manager. He was professional, honest, and worked hard to make the deal happen. It's clear that customer satisfaction is a top priority for him and his team. If you're looking for a dealership that treats you with respect and genuinely cares about your experience, I highly recommend asking for Koji and Reggie. They made the entire process enjoyable, and I couldn't be happier with my purchase!

Ishaq Laridja

Aug 6, 2026

Google

Rating: ⭐⭐⭐⭐⭐ (5/5) ​I had a truly fantastic experience with Empire Nissan from start to finish. The entire team went above and beyond to make the process effortless and enjoyable. ​Day 1: I was welcomed by Koji, who explained everything clearly and effortlessly. He took the time to walk us through all the features of the car so we felt completely confident. ​Day 2: We were greeted by the General Manager, Mr. Aleks Shartilov. He made everything so easy for us. His extensive experience, warm hospitality, and patience made a huge difference—especially when navigating insurance options. He actively looked for solutions and tailored everything to our needs. He is truly a massive asset to this dealership. ​Final Step (Finance & Signing): The finance team presented us with a great contract, offering fantastic warranty benefits and solid peace of mind. ​Empire Nissan truly delivers a seamless and stress-free experience. If you go here, you won't regret it—you will leave happy and fully satisfied. Thank you to the entire team!

Ishaq Laridja

Aug 6, 2026

Google

Rating: ⭐⭐⭐⭐⭐ (5/5) ​I had a truly fantastic experience with Empire Nissan from start to finish. The entire team went above and beyond to make the process effortless and enjoyable. ​Day 1: I was welcomed by Koji, who explained everything clearly and effortlessly. He took the time to walk us through all the features of the car so we felt completely confident. ​Day 2: We were greeted by the General Manager,Mr."Aleks Shartilov". He made everything so easy for us. His extensive experience, warm hospitality, and patience made a huge difference—especially when navigating insurance options. He actively looked for solutions and tailored everything to our needs. He is truly a massive asset to this dealership. ​Final Step (Finance & Signing): The finance team presented us with a great contract, offering fantastic warranty benefits and solid peace of mind. ​Empire Nissan truly delivers a seamless and stress-free experience. If you go here, you won't regret it—you will leave happy and fully satisfied. Thank you to the entire team!

Patrick Kearns

Aug 3, 2026

Google

Amazing customer service experience! I was able to get trade my car and get into my new car on my birthday! The Sales Consultant,Koji Zhu, is the best! So meticulous and professional. I will recommend any who needs a new car!

Joseph Malangone

Jul 23, 2026

Google

Koji made the process smooth and fast! highly recommend him and nissan of bay ridge.