Harold Pierre

Karrelle Joseph

Sep 23, 2026

Google

Empire Nissan of Hillside is horrible. This is my second time purchasing a car from them. I bought a 2019 Nissan Kicks in May 2019, no issues. 7 years later the car is giving problems, I returned to them, and it has been nothing but a problem. Not the car, the people. The salesperson Harold and the finance manager Austin are liars. I saw another review stating “2 guys” being deceitful, I’m sure it was the 2 of them. Harold and Austin are shady, Austin failed to give me a copy of the breakdown instead he rushed me to sign. I returned the next day demanding the breakdown, first Austin told me Capital One will send me docs in the mail he cannot give me anything. I called Capital One right away and was told he lied and to go back. Once I got it, I noticed Austin had added a $5300 warranty to my loan, a warranty plan I did not ask for. When I brought it to his attention his response, “I figured you wanted it because you had issues with your old car.” Excuse me?! He also charged me whatever for the vehicle because 2 days later I received an email from car fax and the value of the car is wayyyy less than what was sold to me. Scammers! Furthermore, it has been 3 ½ months since he claimed he removed the warranty, it is still attached to the loan. I went there yesterday and you would think I was new person, Harold treated me as if he had never seen me before. Bizzare. The lack of accountability is embarrassing. Avoid at all costs. I also forgot to add when I returned a few days later 6/17 to discuss the lies, Harold said to me, "If I knew you would be a problem I wouldn't have worked with you." Rude little man. This is not the end!

Mable Allen

Aug 27, 2026

Google

I had the pleasure of working with MrAbou and Mr Harold.They were very knowledgeable. and patient .They made the process simple. Very good experience. I reccomend them highly.

Holiday Mccoy

Aug 22, 2026

Facebook

Went in browsing came out satisfied sales rep Herold took his time explaining everything to me helped with insuring the car and fully explained everything. He was very transparent and honest with us and I’m very satisfied with my purchase. 5/5 for Herold and empire Nissan of Hillside

Diego Morris

Jul 28, 2026

Google

Great service by Herold!!

Ahmed Zaher

Jul 22, 2026

Google

Herold pierre was amazing he helped out with getting my first car really knowledgable and helpful.

Charming ruby

Jul 7, 2026

Google

THERES A LITTLE LIE WITH THIS DEALERSHIP...!!! This dealer is nice and all but theres a little lie to there work and performance. BECAREFUL FROM BUYING FROM HERE....!!!!

Jean Marie Alex Michel

May 30, 2026

Google

Great and friendly service.Really, really love the experience. Harold and Abou were awesome !

Charming ruby

May 10, 2026

Google

Excellent service and assistance with Herold and other employees. Will definitely come back

Djovany Desmornes

Apr 10, 2026

Google

Mr Harold and Abou are very good with me, i had a good experience with them. It was a good dealership. I had the car that i was looking for

Edward espinal

Mar 25, 2026

Google

Had an excellent experience, Marco an Harold at empire Nissan going to recommend all friends and family