Sha Harold

Christopher LeBron

Mar 9, 2026

Google

I would like to highly commend Sha in the parts department. He is exceptionally knowledgeable about Subaru parts, professional, and courteous. Additionally, the service team—specifically Elle, Sal Jr., and Sal—operates at a four-star level. They are professional, kind, and explain the service process thoroughly. While my initial concerns were not completely addressed, the team did offer some relief regarding the ongoing mechanical issues I have faced with the Thermal Control Valve (TCV) design. This component has failed multiple times, causing significant stress and financial burden. Despite these recurring defects, the staff worked hard to make the experience as positive as possible.

Christopher LeBron

Mar 9, 2026

Google

I would like to highly commend Sha in the parts department. He is exceptionally knowledgeable about Subaru parts, professional, and courteous. Additionally, the service teamspecifically Elle, Sal Jr., and Saloperates at a four-star level. They are professional, kind, and explain the service process thoroughly. While my initial concerns were not completely addressed, the team did offer some relief regarding the ongoing mechanical issues I have faced with the Thermal Control Valve (TCV) design. This component has failed multiple times, causing significant stress and financial burden. Despite these recurring defects, the staff worked hard to make the experience as positive as possible.

John Elefante

Jan 31, 2025

Google

We are now leasing two Subaru vehicles. Each time, Shy was our sales person. Never let him leave. He has all of the qualities necessary and is a man of his word. He made the entire process less stressful. He's pleasant, personable and very professional