Imran Khan

Eric Lee

Jul 2, 2026

Google

I recently purchased a 2026 Toyota GR Supra from Toyota of Green Brook, and unfortunately it was the worst car-buying experience I've ever had. The biggest issue was that after I had already signed all of the paperwork and completed the purchase, I was informed that the dealership had "misplaced" the second key. This was never disclosed during the sales process. Had I known before signing, I would have expected the issue to be resolved prior to taking delivery of the vehicle. Wayne Schey and Imran Khan assured me they would take care of it quickly and that the replacement key would be ready when my license plates arrived. Instead, it took over six weeks to receive the second key. During that time, I had to make multiple unnecessary trips to the dealership, wasting both my time and fuel because the promised timeline kept changing. To make up for the inconvenience, I was promised complimentary gas when I returned. However, when I arrived, I found out they didn't even have premium fuel available—despite selling performance vehicles like the GR Supra that require 91+ octane gasoline. It felt like another empty promise rather than a genuine effort to make things right. The entire experience lacked communication, transparency, and follow-through. Losing a customer's second key is one thing, but waiting until after the paperwork is signed to disclose it, followed by weeks of delays and broken promises, is unacceptable. I love my Supra, but the buying experience at Toyota of Green Brook left a lasting negative impression. I hope the dealership improves its customer service, communication, and accountability so future customers don't have to go through the same experience I did.

Yohana Gutama

Apr 11, 2026

Google

Al was awesome in walking me through the process of purchasing my Corolla. As a women I felt safe via the process and Imran was also amazing when I came in to take delivery of my car also since Al was off that day. Highly recommend dealer with friendly staff

Winther harts

Apr 11, 2026

Google

imran and al are the best

Zain Rashid

Mar 21, 2026

Google

Imran was extremely helpful and diligent during my entire process here. Would highly recommend him

Zain Rashid

Mar 20, 2026

Google

Imran was extremely helpful and diligent during my entire process here. Would highly recommend him

Kush Patel

Jan 24, 2026

Google

Im landing on a 4-star rating for my recent RAV4 purchase. The experience was a bit of a mixed bag, but the people involved really made it worth the trip. On the sales floor, Wael (George) and Imran were a powerhouse duo. They didn't hit me with the usual high-pressure tactics; instead, they were genuinely professional and navigated the deal with a lot of transparency. That said, the 'guest experience' could use a little polishwe spent a good chunk of time there and the hospitality was a bit invisible. We didn't even know there was coffee or refreshments until we went on a scouting mission and inquired about it ourselves. A little 'welcome' caffeine goes a long way! When it came to the numbers, Kelvin in finance was a breath of fresh air. He was incredibly personable and moved through the mountain of paperwork at lightning speed. However, that speed came at a small costin the rush to get to the finish line, the insurance details and the vehicle inspection sticker were missed. We had to circle back to get those squared away before I could truly head off into the sunset. At the end of the day, Im thrilled with the RAV4. George, Imran, and Kelvin are all great guys who clearly care about their work, but a little more attention to the 'final 10%' of the details would have made this a perfect 5. Still a solid place to buy a car!

Sunil Hegde

Dec 27, 2025

Google

"Where you are treated like Royalty" Motto of Empire Toyota of Green Brook. My experience in Buying a car from them was no less. I was looking to buy a car from about 2 weeks. Had gone to different dealerships to try to get a good deal. Found very appalling attitude of the sales advisors. They did not want to entertain and take the pain to show more than 4 different cars, and were very rude. And then I went to Empire Toyota of Green Brook and I was pleasantly surprised with the attitude of the Enrique Matos ( Sales Advisor), from the moment that I stepped in, to the moment I bought the car. It took me 3 times ( 3 different days) going in ( solely because of my indecisiveness) to actually buy the car of my liking. All throughout Enrique was very courteous , very accommodating and very patient in his dealings. He made sure that I was comfortable and really liked the car, he showed me many trims and also I was able to test drive them, he was not at pushy or condescending. And once I decided on what to buy, the paperwork was so smooth. Enrique helped out in changing the Insurance from my old car to the new one and rest of the paper work within the dealership itself. Also the Sales Manager Imran Khan, gave a very fantastic deal on the price of the car. Financial Advisor Kelvin Mangual helped us so well and he was not at all pushy to sell the extra add-ons. He clearly explained everything and let us decide. I would highly recommend Empire Toyota of Green Brook, if you want to buy a Toyota and please ask for Enrique Matos, you will be in good hands.

2025 TOYOTA RAV4 XLE PREMIUM Shopper

Jul 17, 2025

Carfax

Great experience from the moment I walked through the door. Byron (and his sales manager, Imran) made the transaction a smooth one. I miss my old RAV4 Hybrid, but love the new one. Would totally recommend!

J.J. Lu

Mar 19, 2025

Google

Henry(Ming) Chung was our sales consultant, he was professional and knowledgeable, along with his manager Imran Khan, they were able to work with me to resolve the issues on purchasing a new Camry.

Chintan Desai

Dec 24, 2024

Google

My wife and i have been talking about buying a new car. i thought w were still talking about it.. she went into the dealership and left with our new car. she was apprehensive at first thinking she may be taken advantage of but she got the deal and treatment of the year working with Imran Khan. Best Christmas gift ever!! Imran, I'm coming in to shake your hand after the holidays! Thank You!