
Danna Saldarriaga
Apr 16, 2026
I absolutely loved the service. I was completely unprepared but Justin S. was able to help me. Super attentive and a great worker!
Alison Saldarriaga
Apr 16, 2026
Justin S. was so helpful and welcoming! He was able to help and advice me about my wants and needs. Thank you!!
R Velasquez
Feb 1, 2026
Brought my car in for 110K service and replacement of shock absorbers. I was very happy with the professionalism Justin Vega showed in keeping me updated on the vehicles progress. He is always very pleasant to deal with and he consistently goes out of his way to make sure I leave the place very satisfied with the level of service he and the Empire Toyota service team provided. He is certainly an asset to their company,
R Velasquez
Jan 6, 2026
Brought my car in for 110K service and replacement of shock absorbers. I was very happy with the professionalism Justin Vega showed in keeping me updated on the vehicle’s progress. He is always very pleasant to deal with and he consistently goes out of his way to make sure I leave the place very satisfied with the level of service he and the Empire Toyota service team provided. He is certainly an asset to their company,
Gary B
Jan 1, 2026
Justin was very helpful and so nice ,he' deserves5 star and great to work with.
Gemma Codamon-Marzan
Dec 22, 2025
Justin in service department was excellent. He was very kind, patient and attentive.
Sheryl Morales
Dec 1, 2025
Justin was very helpful, understanding, and calm. Appreciate dealing with professional people like that.
K Fullagar
Dec 1, 2025
Justin is always very professional, remembers who we are when we arrive, and most of all applies that little extra to make sure we are offered everything that we are eligible for. He is very knowledgeable about his job, and whenever possible we always go directly to him for our service. Our last car a 2025 Grand Highlander was our 8th car we have purchased from Crystal and Empire Mall without a single complaint period. Keep up the good work Justin. We just had another Service Experience at Empire Toyota. This time our Service Representative was Stefaun Harris. We have had Stefaun several times in the past. He again was very professional, kept us updated on what was going on with our car. Took time to explain why various CB parts needed to be replaced and how often. Stefaun is an excellent representative of the Empire Dealership. It is always nice to have a team you can rely on. Our Empire Team is Nadir, Mohamed, Justin and Stefaun. Our latest purchase from Crystal/Empire was a 2025 Grand Highlander which brings our total Toyota cars purchase comes to 9 without a single complaint or problem that was not resolved to our satisfaction, keep up the great work.
Lucille Forlenza
Nov 11, 2025
i purchased my HIghlander at Empire Toyota of Green Brook and they have exclusively serviced the car. Everyone there, especially Justin Vega, have always been professional and knowledgeable. Justin, as my service advisor, has always kept me abreast of the progress of repairs and service. He always returned my phone calls! The facility is clean and has a very comfortable waiting area.
Jacob Amakyi
Nov 8, 2025
First time visiting and I had a great experience and thanks to Justin Vega for the warm welcome