Luis Diaz

Nicholas DiGirolamo

Aug 20, 2026

Google

Worked with Luis Diaz on a 2026 RAV4 and couldn't have asked for a better experience. He was responsive, upfront about everything, and made the whole process smooth, no games, no pressure. He made things happen when I needed them to. Highly recommend asking for Luis if you're heading to Empire Toyota of Green Brook.

sarveshnikumbh5

Jul 23, 2026

Google

I had an amazing experience working with Luis at Empire Auto Mall Toyota while purchasing Toyota Grand Highlander Hybrid Limited. Luis was professional, knowledgeable, and genuinely focused on helping me make the right decision. He took the time to walk me through every detail of the every trim and patiently answered all of my questions. I liked his honesty—if he wasn’t completely sure about something, he never guessed or made promises. Instead, he took the time to verify the information first and then got back to me with the correct answer. That level of integrity is rare in car sales. Unlike many salespeople who make promises just to close a deal, Luis was transparent and straightforward throughout the entire process. I always felt that he had my best interests in mind, which made buying a new vehicle a stress-free and enjoyable experience. If you’re looking for someone who is honest, trustworthy, and provides exceptional customer service, I highly recommend asking for Luis at Empire Auto Mall Toyota. Thank you, Luis, for making my Toyota Grand Highlander Hybrid Limited purchase such a positive experience!

Paige Kennette

Jun 5, 2026

Google

Empire Toyota of Green Brook made my experience buying a new car so easy!! I would absolutely reccomend! Especially Luis, he was very thorough and helpful! I had a million questions and he answered and helped in anyway he could! Thanks again!

Mark Perry

May 7, 2026

Google

Luis Diaz is just amazing. If you need or want the most reliable vehicle made, get a Toyota! And go to Empire Toyota and see Luis. He makes buying the vehicle very easy. We love our new Toyota!!!

Ismael D.

May 4, 2026

Yelp

Would not recommend this place at all the people seem shady trying to hide extra warranties in the price and even after you decline them they will still pack it into the price without you knowing and the only way you find out is after the sale when you get emailed the paperwork. They also might not know their own prices or promotions or try to hide the fact so they can upsale you. They also made me wait with my 1 year old son for over an hour after the deal was agreed just to put you in another room with finance just to put run into another long sales pitch with a higher price than what was agreed apon. Would not trust this place, even other reviews seem disingenuous. Before the sale the managers are right around the corner trying to close the deal not letting you leave, after the sale they are too busy and wont even take a phone call. Do not work with the salesperson Luis Diaz he will bother you by calling before the sale, but after he will ignore your messages. He is not knowledgeable about the promotions or any of the cars, there were features that he said the car did not have and after driving for a week I noticed they did have. Easily gets frustrated and shows that in front of the customer. He also talks bad about other Toyota dealerships when they themselves do those same shady practices.

Hamail Iqbal

Apr 30, 2026

Google

Had a great experiencing buying my car at Empire Toyota! Kelvin and Luis made the process easy and convenient, explaining everything and helping me fully setup the car. Got there and drove it home within an hour.

Matthew

Apr 29, 2026

Google

Luis Diaz was great

Matthew games

Apr 28, 2026

Google

Luis Diaz was great

Ali Costalos

Apr 23, 2026

Google

Specifically working with Luis Diaz was the reason this transaction was worth the drive. He is honest!!! And not an uncomfortable “sales” guy! He totally knows cars and what he is talking about. I would recommend him to family and friends

Ali Costalos

Apr 23, 2026

Google

Specifically working with Luis Diaz was the reason this transaction was worth the drive. He is honest!!! And not an uncomfortable sales guy! He totally knows cars and what he is talking about. I would recommend him to family and friends