John Dilauro

Allison Hornes

Oct 17, 2026

Google

john was the best, he kept up to date with recall and was great with the service

Stephen Liang

Oct 3, 2026

Google

John was awesome, efficient, and quick to details. Honored an online oil change deal on the spot with no hesitation that I just found. Go to him for all your service needs!

2017 TOYOTA TACOMA DBL CAB/SR/SR5/TRD Owner

Aug 25, 2026

Carfax

As always John D. in service has a pleasent smile and can do enough for, explains all the work needed....... Thank you John.

2015 LEXUS ES 350 Owner

Aug 3, 2026

Carfax

Honest and efficient. I always feel confident in service provided by service advisor John DiLauro

Igor Gladyshev

Jul 23, 2026

Google

John was great!!! Only reason I still come there

Nasim Pervaiz

Jul 3, 2026

Google

John was a great help! He helped solve an issue that couldn’t be figured out else where. Great service overall!!

Shonda Bradshaw

Jun 20, 2026

Google

I have been so pleased with Empire Toyota. From purchasing the car to having my car serviced at the service building. John DiLauro is the service advisor that always takes care of me and my car. He is always so helpful and thorough; making sure all my concerns are attended to and giving me an in depth overview after my car has been serviced. Thank you so much for everything! thanks john!!!!

Jan Lambert

Jun 20, 2026

Google

Best experience with an amazing manager John Dilauro He was wonderful and thorough. I had routine service and inspection

Igor Gladyshev

Jun 7, 2026

Google

John was great!!! Only reason I still come there

Frank Valluzzi

Jun 6, 2026

Google

As always, John & the Toyota Service team did a real good job providing customer service to me while getting my car serviced.