James Good

kim freshour

Jul 18, 2026

Google

The service department from the front desk is exceptional. Lisa who greets you to Nash in service. And another shoutout to service manager Jim Good who goes above and beyond for his customers

Sean

May 23, 2026

Google

Went in over the weekend to try to test drive a XC40. Spoke with sales rep Lana who was super helpful the entire time. Test drove the car and went over some numbers. Had one manager James come in and explained to him we were looking at a car to lease in the future and what we were looking to pay and time frame very helpful. There was a miscommunication with some manager named Sahil, who than proceeded to come in and tell me and my girlfriend we were here wasting there time not wanting to buy a car immediately and trying to make me feel bad for coming in and wanting to test drive a car. He than said “if I knew you were here looking to just test drive the car and not buy, I would have turned you away at the door and said don’t come in”. This was our only free time we were both available to see a car together and we had an overall pleasant experience until this one manager Sahil who ruined the whole experience. Everyone else was very respectful just one bad apple spoiled the bunch.

2025 VOLVO XC40 PLUS Owner

May 6, 2026

Carfax

Jimmy, Ray, Nash and Pete are always professional and helpful

Suzanne Nygard

Apr 20, 2026

Google

We took a chance and visited Empire Volvo when looking for a car. Chris was phenomenal. He took the time to ask questions to find the right car that would fit our needs. He took us out in a test drive explaining the features of the car. When we decided to buy the car, James sat in the car explaining all the features of the car, paired our phones, and help us set up the app for the car. Sahil took his time explaining the terms of the financing and warranty. This was wonderful experience and we have a great car!

Jacqueline Carman

Apr 2, 2026

Google

I had an excellent experience during my recent visit to Empire Volvo in Smithtown. I was in the market for a safe, reliable vehicle that is also aesthetically pleasing. I was greeted very warmly by Chris who was friendly, knowledgeable and welcoming. He walked me through the process from beginning to end and found a vehicle that is perfect for me! Danny and James were incredibly helpful with the process of acquainting me with some (of many features available), while actively listening and offering a monthly payment that I am comfortable with. This is my first Volvo purchase and I have to say that from the moment that I arrived and was greeted by Chris (who was very approachable and welcoming), to the moment that I drove out with my beautiful new XC40, I felt like a valued customer, though I am a first time buyer of a Volvo product. I am very pleased and impressed with my experience and would highly recommend this dealership to anyone in the market for a new vehicle. Ask for Chris!!

vicki gillman

Mar 5, 2026

Google

One of the best car leasing experiences I have had. Very professional group of people from sales (James and Chris) and Nick in Finance. The attention to detail was exceptional.

2025 VOLVO XC40 PLUS Owner

Mar 3, 2026

Carfax

Excellent service from Jimmy, Nash, Ray and Pete! My car is always vacuumed and washed, highly recommend Empire Volvo

Ty Fanuzzi

Dec 31, 2025

Google

Chris and James were extremely helpful made the entire trade in and buying process very easy and smooth

Scottrr64

Dec 5, 2025

DealerRater

Took me on time and had my car ready when promised. Everyone in service is very friendly and helpful.

Scottrr64

Dec 5, 2025

DealerRater

Took me on time and had my car ready when promised. Everyone in service is very friendly and helpful.