
lananodrama
Aug 20, 2025
Great service, amazing sales. Clean dealership and guess what, they have all sort of coffees and snacks to make your waiting time more pleasant! Big shout out to Kristin, General Manager who makes this dealership feel like Home! Kisses to Tua, the bulldog who is aways around
Jeff H
Jul 20, 2025
We have been driving Volvos for over 3 decades and still love their comfort and safety. From Georgetown Motors to Empire Volvo, it has been a pleasure to deal with this franchise for sales and service over the years. When our former salesperson Frank retired a few years ago, we hoped that we'd find a replacement who understood our needs. Enter Dan Lohse. He has just delivered our third new SUV and we look forward to many more. He's low pressure but willing to research whatever we ask and has patience beyond his years. He is flexible where possible and always delivered what he commits to without hidden surprises. Empire also is so welcoming due to their receptionists Lisa DePietro and Maureen Seibel. Whenever I call, they both personify the best in making the customer feel valued and truly do followup on requests. Your callbacks have always been appreciated. Finally, Sahil Ranyal completed our paperwork in reasonable time. He explained everything I asked but was extremely organized and guided me through the lengthy process without any issues or wasting my time. Thanks to this Empire Team for a job well done!
Jeff Hollander
Jul 19, 2025
We have been driving Volvos for over 3 decades and still love their comfort and safety. From Georgetown Motors to Empire Volvo, it has been a pleasure to deal with this franchise for sales and service over the years. When our former salesperson Frank retired a few years ago, we hoped that we'd find a replacement who understood our needs. Enter Daniel Lohse. He has just delivered our third new SUV and we look forward to many more. Dan is low pressure but willing to research whatever we ask and has patience beyond his years. He is flexible where possible and always delivers what he commits to without surprises. Empire also is so welcoming due to their receptionists Lisa DePietro and Maureen Seibel. Whenever I call, they both personify the best in making the customer feel valued and truly followup on requests. Thank you both. Finally, Sahil Ranyal completed our paperwork in reasonable time. He explained everything I asked but was extremely organized and guided me through the lengthy process without any issues or wasting my time. Thanks to the Empire Team for a job well done!
Annab7143
Jul 11, 2025
Daniel Lohse was informative and patient. He answered all questions.. Our options were thoroughly explained.
Donnythedealer
Jun 27, 2025
Empire Volvo is the best Volvo dealership on the island hands down theres no comparison
jkelty9
Jan 1, 2025
The service was excellent from beginning to end. No pressure service. Everything well explained. Car came back fixed and clean.
Emunnie
Sep 20, 2024
This dealership is outstanding in every aspect. Friendly and helpful employees. Never any pressure from the sales staff at all. Everyone there makes you feel welcome. Ive never had such a positive experience at any dealership before.
joevega631
Apr 2, 2024
Purchased my first Volvo at this location and Lana was amazing, she knew everything about the vehicle and got me a great deal. Dylan was also superb. I will definitely recommend friends and family, the staff is friendly, and the managers are great. Thank you guys, and Special thanks to Lana and Dylan.
twopugs4us
Apr 1, 2024
Response time and overall follow up regarding my service was stellar. Never had to call and ask about my car.
Lavcarrera72
Feb 28, 2024
Lana Vladi is Exceptional and professional and such a lovely woman. I was so pleased with my experience. What a warm and welcoming atmosphere. I loved everything about Volvo of smithtown ny. Thank you Linda Carrera