Ray Nuccio

Meghan Harlow

Sep 30, 2026

Google

Edit: As you can see below, I originally left a 5 star review for this dealership. They are excellent at selling cars; that remains true. However, that is where the excellence ends. They only care about selling cars. One of their technicians spilled and then left a can of Coke in my car during a routine service. This damaged the outlet I use to charge my phone. When I explained what happened and asked them to fix it, Ray in the Service Department IMMEDIATELY accused me of lying. He said it is against their policy to drink or eat in vehicles—as if no one ever breaks their own policy! As a small business owner myself, I laugh at that and wish I could live in that dream world. Ray then continued to raise his voice at me, and refused to back down. Meanwhile, no one in my family drinks soda and I am a total neat freak. I never leave drinks or any sort of garbage in my car! They have taken NO accountability and worse, they were rude. Give your business to someone who doesn't only care about basic decency and respect when they are trying to sell you something. I am so incredibly disappointed. Previous review: My husband and I recently had the absolute best experience at Empire Volvo! Chris was a pleasure to work with—not at all pushy, kind, patient and honorable. We were with our two young children and everyone in the dealership was so kind to us, constantly offering all of us food and drinks. We entered the dealership, just intending to take a look at the XC90, and wound up purchasing one that same day after being offered a deal we couldn't refuse. We are so happy with our purchase and the overall shopping experience at Empire Volvo. We cannot recommend this dealership enough!

2004 VOLVO C70 HPT Owner

Sep 20, 2026

Carfax

Great service , knowledgeable personnel, car very clean shiny on pick up.. Thank you Nash and Ray and others

2025 VOLVO XC60 PLUS Owner

Aug 20, 2026

Carfax

Everything went smoothly and Ray is a real professional (and good guy)!

Richard Welger

Aug 19, 2026

Google

Just had my first 10k service. This is a special dealership. it just stands head and shoulders above any other Volvo dealer I have dealt with. Just a professional friendly and helpful staff from sales to service and very well run. Ray and Nash in service were great to work with. a very good experience as always at Empire Volvo.

Angelo La Bella

Jul 4, 2026

Google

Very professional staff, esp Ray in service.

Barbara CASINO

Jun 29, 2026

Google

My service adviser was Ray Nuccio. Ray was knowledgeable, helpful, polite and professional.

Steven Show

Jun 8, 2026

Google

I've been to multiple Volvo dealerships over the years, but here on Long Island, service options are limited, so I brought my vehicle to Empire Volvo of Smithtown. My Volvo was experiencing some issues, and thankfully I had purchased an extended warranty. Unfortunately, it had been so long that I couldn't even remember the warranty company's name. That's where Raymond, my service advisor, stepped in and took care of everything. From start to finish, he handled the entire process with professionalism and made it completely stress-free. Raymond kept me informed every step of the way, answered all my questions, and best of all, made sure I had a loaner vehicle while my car was being serviced. That level of customer care made a huge difference. Empire Volvo has a gorgeous showroom, and every employee I encountered was professional, courteous, and attentive. The entire experience felt seamless and luxurious, exactly what you'd hope for from a Volvo dealership. Thank you, Raymond, for making me feel at ease and for taking such great care of my Volvo and its service needs.

Steven S.

Jun 8, 2026

Yelp

I've been to multiple Volvo dealerships over the years, but here on Long Island, service options are limited, so I brought my vehicle to Empire Volvo of Smithtown. My Volvo was experiencing some issues, and thankfully I had purchased an extended warranty. Unfortunately, it had been so long that I couldn't even remember the warranty company's name. That's where Raymond, my service advisor, stepped in and took care of everything. From start to finish, he handled the entire process with professionalism and made it completely stress-free. Raymond kept me informed every step of the way, answered all my questions, and best of all, made sure I had a loaner vehicle while my car was being serviced. That level of customer care made a huge difference. Empire Volvo has a gorgeous showroom, and every employee I encountered was professional, courteous, and attentive. The entire experience felt seamless and luxurious, exactly what you'd hope for from a Volvo dealership. Thank you, Raymond, for making me feel at ease and for taking such great care of my Volvo and its service needs.

Cheryl Felice

May 28, 2026

Google

Ray was the man!

2025 VOLVO XC40 PLUS Owner

May 6, 2026

Carfax

Jimmy, Ray, Nash and Pete are always professional and helpful