Michael Kelley

Michael Kelley

Service Advisor

Service

5(10 reviews)
7275275731[email protected]

Reviews

10

2012 JAGUAR XF Owner

Aug 18, 2026

CarfaxCarfax

Exceptional Service from Mike Kelly at Crown Jaguar!! I can't say enough wonderful things about Mike Kelly, my Service Manager at Crown Jaguar. He has helped me tremendously over the past several months with my 2012 Jaguar, and even though I don't have a service contract, he has always treated me with kindness, patience, and genuine concern. Mike went above and beyond to make sure my vehicle was taken care of properly, and he wouldn't let it go until he knew it was complete and right. I have felt completely comfortable putting my car in his hands, and that means so much to me. I am truly grateful for all of his help, professionalism, and dedication. Mike is an absolute gentleman and a true asset to Crown Jaguar. Thank you, Mike, for everything you've done for me!

2023 LAND ROVER RANGE ROVER SPORT DYNAMIC Owner

Jul 24, 2026

CarfaxCarfax

Great Service! The work was performed as promised in the timeline provided. Michael Kelly is awesome! I drive farther than the closest dealership to get my service done here.

2018 LAND ROVER RANGE ROVER VELAR DYNA SE Owner

Jul 10, 2026

CarfaxCarfax

Always above and beyond service! Michael Kelley is the best! Been having my car serviced here for the past 3 years and have been pleased with staff and service. Appreciate that they offer coupons to help save $ on maintenance which can be costly.

2022 JAGUAR XF R-DYNAMIC SE Owner

Jun 8, 2026

CarfaxCarfax

Great customer service and Mike is very attentive.

Kristi Knight

May 9, 2026

GoogleGoogle

Recently had my new Defender in for service prior to a long trip to NH, everyone there went out of their way to get me back on the road in a timely manner. Thank you to Steve Sinclair- Sales, Mike Kelley- & Mike Bowers - Service Department who worked an entire Saturday to make it happen for me and Im so appreciative of the above and beyond excellent service he gave me.

Kristi Knight

May 8, 2026

GoogleGoogle

Recently had my new Defender in for service prior to a long trip to NH, everyone there went out of their way to get me back on the road in a timely manner. Thank you to Steve Sinclair- Sales, Mike Kelley- & Mike Bowers - Service Department who worked an entire Saturday to make it happen for me and I’m so appreciative of the above and beyond excellent service he gave me.

K2.Kristiknight

May 8, 2026

DealerRaterDealerRater

Steve was an exceptional sales person and most importantly an after sale support person for me when I ran into an issue with a repair. He really had my back, as did everyone in the dealership including the service department. I go out of my way by 60 miles to get service done there. 100-% worth it!

K2.Kristiknight

May 8, 2026

DealerRaterDealerRater

Steve was an exceptional sales person and most importantly an after sale support person for me when I ran into an issue with a repair. He really had my back, as did everyone in the dealership including the service department. I go out of my way by 60 miles to get service done there. 100-% worth it!

2019 LAND ROVER RANGE ROVER SPORT HSE Owner

Mar 14, 2026

CarfaxCarfax

My service advisor Michael Kelly was excellent. He was very responsive, communicative and transparent.

Alan G from Seminole, FL

Mar 4, 2026

Cars.comCars.com

Brought in my F-Type R for 30k miles service. Michael Kelley was very attentive and courteous as usual. He had the service performed and my car washed and detailed. Michael texted me when my car was ready along with a copy of the invoice and a video of the car after the service was completed. Everything went perfectly. Great experience.

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