Sara Cribbs

Robert Johnson

Sep 17, 2026

Google

I have never in life met such a wonderful staff they all are very knowledgeable professional and overwhelmingly courteous. All the service advisors are very passionate about their job till they don’t even consider it a job. It’s like you are family and they treat you with such tender care & love. Sarah Cribbs is definitely an angel in disguise. Dealing with them alone I don’t ever think I will go to another dealership moving forward. I’m locked in for life!

Candice Ryan

Sep 17, 2026

Google

Thank you, Sara Cribbs! I have the best service advisor. She does a great job in her communications and has the patience to answer my many questions.

Drewcowden

Aug 25, 2026

DealerRater

Clean, very updated, comfortable to spend time in, if need be. Staff was warm and welcoming. Employees Worked With: Anthony Coleman, Sara Cribbs, ELI LUBER, STEVE SINCLAIR, KENNETH ARNOLD, THERESA BLUEMEL

Mrs.Fabiana Africain

Aug 12, 2026

Google

I wouldn’t recommend this dealer to my worst enemy. I’m so disappointed, I just picked up my car two weeks ago (July 21) after being services for a whole damn week and now the service light came back on with the same code ( P2187) when I checked with my diagnostic machine. My car shouldn’t be shaking again. I had to drop off my car again this morning and I had to have my secretary cancel my book tour since idk when I’ll get my car back. This is a really bad experience especially when Sara Cribbs told me in a text (which I have saved) that everything was taken care of. I hope my car gets fixed right this time and the mechanic really fixes the issue. This is the dealer fault, and they better not think I’m paying a dime. The last repair cost two weeks ago was almost $6,000 the warranty company already paid them. Smh

Mrs. Fabiana Africain - Global Author

Aug 12, 2026

DealerRater

Horrible experience! I had to bring my car back again on Monday (8/10/ after picking it up two weeks ago with the same check engine light issue and code (P2187). My car was allegedly fixed after being in their care for a whole week two weeks ago. Sara now says the mechanic is still trying to figure out the issue. I had to have my secretary cancel my book tour because I don’t know when I will get my car back. So disappointing. I have never experience this with any dealer. No empathy either. I had a Benz before I have my Jag. I thought dealers were suppose to be top-tier. Smh Employees Worked With: Sara Cribbs

Neil Wicks

Jul 23, 2026

Google

I am one of those duped i-pace owners with 2 recalls. However I have used JLR Crown Cars twice and I am pleased with the service as well as securing a courtesy car the 2nd on the second visit! Sara Cribbs provided excellent service, keeping me updated and dealing with the extended warranty company who wanted to nickel and dime me. Sara possesses excellent communication skills and is personable.

Mrs.Fabiana Africain

Jul 22, 2026

Google

My car feels brand new after the service. My advisor Sara made sure my car was taken care of. She is professional and personable. Don’t hesitate to bring your car here for service.

2023 LAND ROVER DEFENDER 110 S Owner

Jun 1, 2026

Carfax

Sarah is always helpful, courteous and great to work with!

Tim Welch

May 30, 2026

Google

Miro, Tatyana, Mike and Sara are all amazing @ Crown JLR. They understand customer service beyond standard boundaries and engagement. If you are seeking a bespoke and customized experience, head over to Crown Jaguar/Land Rover!

K2.Kristiknight

May 8, 2026

DealerRater

Steve was an exceptional sales person and most importantly an after sale support person for me when I ran into an issue with a repair. He really had my back, as did everyone in the dealership including the service department. I go out of my way by 60 miles to get service done there. 100-% worth it!