Michael Kelley

Michael Kelley

Service Advisor

Service

5(10 reviews)
7275275731[email protected]

Reviews

10

Tiffany Hartner

Oct 20, 2026

GoogleGoogle

My husband and I both drive Land Rovers, and Mike has consistently been our go-to person whenever we need assistance. Today, he went above and beyond once again. I came in for unscheduled maintenance, and Mike took care of everything seamlessly. Not only did he quickly get me set up with a loaner car, but he also went out of his way to physically move my child's car seat from my vehicle into the loaner—a thoughtful detail that saved me so much stress and effort. Throughout the entire day, Mike kept me updated on the status of my vehicle and remained patient, professional, and thorough with all my questions. It’s rare to find service this reliable and attentive. Mike is truly an asset to the team, and we couldn't recommend him more highly!

Juan Quevedo

Sep 22, 2026

GoogleGoogle

I had a great experience with the land Rover dealership. Everyone was friendly, professional, and helpful throughout the entire process. Dave Watkins was the technician who worked on my vehicle, and he did a great job. Mike Kelley was my advisor, and he kept me informed and made sure everything went smoothly. I really appreciate the excellent customer service and attention to detail from both Dave and Mike. They made the whole experience easy and stress-free. I would definitely recommend this dealership to anyone looking for great service and a team that genuinely cares about their customers.

terry schoch

Sep 19, 2026

GoogleGoogle

I wanted to share the excellent experience I had working with Sara Cribbs at Land Rover-St. Pete . Her customer service truly went above & beyond. From start to finish, she kept me informed every step of the way and made sure I always knew the status of my car. Top tier customer service! Highly recommend! Thank you again, Sarah, Michael and the whole team for such a great first experience.

2012 JAGUAR XF Owner

Aug 17, 2026

CarfaxCarfax

Exceptional Service from Mike Kelly at Crown Jaguar!! I can't say enough wonderful things about Mike Kelly, my Service Manager at Crown Jaguar. He has helped me tremendously over the past several months with my 2012 Jaguar, and even though I don't have a service contract, he has always treated me with kindness, patience, and genuine concern. Mike went above and beyond to make sure my vehicle was taken care of properly, and he wouldn't let it go until he knew it was complete and right. I have felt completely comfortable putting my car in his hands, and that means so much to me. I am truly grateful for all of his help, professionalism, and dedication. Mike is an absolute gentleman and a true asset to Crown Jaguar. Thank you, Mike, for everything you've done for me!

2018 LAND ROVER RANGE ROVER VELAR DYNA SE Owner

Jul 10, 2026

CarfaxCarfax

Always above and beyond service! Michael Kelley is the best! Been having my car serviced here for the past 3 years and have been pleased with staff and service. Appreciate that they offer coupons to help save $ on maintenance which can be costly.

2022 JAGUAR XF R-DYNAMIC SE Owner

Jun 8, 2026

CarfaxCarfax

Great customer service and Mike is very attentive.

K2.Kristiknight

May 8, 2026

DealerRaterDealerRater

Steve was an exceptional sales person and most importantly an after sale support person for me when I ran into an issue with a repair. He really had my back, as did everyone in the dealership including the service department. I go out of my way by 60 miles to get service done there. 100-% worth it! Employees Worked With: Matt Taneja, Hayden Hodges, Sara Cribbs, STEVE SINCLAIR, MICHAEL KELLEY

Craig Reich

Mar 22, 2026

GoogleGoogle

Great service! Mike Kelly goes above and beyond.

Kamal Daraiseh

Mar 22, 2026

GoogleGoogle

Mike was great! Attentive to detail and really took care of our service needs. In fact, the entire team at Land Rover St. Pete are truly focused on "customer first" and the white glove treatment is evident!

Spence Brock

Mar 13, 2026

GoogleGoogle

Mike, my Service Writer was outstanding to work with. He always kept me informed with every detail and process of my repair. He also fought hard with my Extended Warranty company to get as much covered as possible, and found every way to save me money in the long run. Lastly, being given a loaner vehicle while they had my vehicle was a real game changer in allowing me and my busy family to keep moving as usual.

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