
Daniel Wilson
Jul 21, 2026
Freddy Estrada was great to deal with. My vehicle was repaired for the problem it was in for and also the part that had been ordered was replaced for a previous problem.
Stefan Koutsakis
Jun 19, 2026
This past May 2026, I was having FOB issues with my 2019 Jeep Cherokee. I specifically asked that Freddy Estrada manage my service ticket. Freddy previously handled a mechanically issue my Jeep was having in November 2025. Both times Freddy performed above and beyond my expectations. He really cares about the customer experience. Aside from being very personable, he makes every effort to research warranties and provide outstanding service by keeping in touch with updates, expediting orders and making sure the vehicle is thoroughly checked before I picked it up. Anytime I bring my vehicle to Lia, I make sure Freddy oversees my work order.
Stacey Jewett
Jun 17, 2026
I brought it to my service writer Freddy's attention what was going on and with my hectic work schedule he was able to accommodate me. As soon as I had an issue with my truck he was also able to accommodate me with all of the information I needed on who to contact what to tell them what to expect and he was so true to his word my vehicle was ready the next day no questions asked never having to call to see if in fact it was going to be longer or I needed to find a new ride somewhere and I am grateful for that. The service team itself seems to be wonderful but Freddy makes sure that he always goes above and beyond to help me in every in any way that he is able to.
John Esposito
Jun 12, 2026
Freddy was fantastic! Fast and easy.
Alan Gatoff
Jun 7, 2026
The whole service department at Lia are extremely professional and customer service orientated Ed orlarinde is a pleasure to deal with Freddy's professionalism and humor put the cherry on the cake
Pat Norais
Jun 3, 2026
As always, Freddy Estrada was extremely helpful at my last service. He should get 10 stars!
Catherine Scalise
May 29, 2026
I had a great experience at Lia. Fred the service manager was efficient, professional and got me in and out of the service department in a timely manner. Thank you Fred!
Joseph Rines
May 18, 2026
Freddy is very observant and funny. Had a great time and great customer service
Rosa Ramos
May 6, 2026
Fred, is professional & explained everything with ease.
Karl Brodsky
Mar 18, 2026
Freddy Estrada, the service rep did a great job as usuallyreally like working with him