Freddy Estrada

Freddy Estrada

Service Advisor

Service

4.6(10 reviews)
5186312197[email protected]

Reviews

10

Leaky Transmission

Sep 16, 2026

DealerRaterDealerRater

I've brought my truck in 5-6 times for a leak over the past couple years. I'm told it's not leaking or a part has been replaced and the leak is fixed. When I park my truck in my driveway, it continues to leak. The transmission pan was just replaced and the leak is worse than before. Employees Worked With: Freddy Estrada, Rhonda Dingman

Courtney White

Sep 11, 2026

GoogleGoogle

Ask for Freddy Estrada in the service department, he is the best!

Stefan Koutsakis

Jun 18, 2026

GoogleGoogle

This past May 2026, I was having FOB issues with my 2019 Jeep Cherokee. I specifically asked that Freddy Estrada manage my service ticket. Freddy previously handled a mechanically issue my Jeep was having in November 2025. Both times Freddy performed above and beyond my expectations. He really cares about the customer experience. Aside from being very personable, he makes every effort to research warranties and provide outstanding service by keeping in touch with updates, expediting orders and making sure the vehicle is thoroughly checked before I picked it up. Anytime I bring my vehicle to Lia, I make sure Freddy oversees my work order.

Stacey Jewett

Jun 17, 2026

GoogleGoogle

I brought it to my service writer Freddy's attention what was going on and with my hectic work schedule he was able to accommodate me. As soon as I had an issue with my truck he was also able to accommodate me with all of the information I needed on who to contact what to tell them what to expect and he was so true to his word my vehicle was ready the next day no questions asked never having to call to see if in fact it was going to be longer or I needed to find a new ride somewhere and I am grateful for that. The service team itself seems to be wonderful but Freddy makes sure that he always goes above and beyond to help me in every in any way that he is able to.

John Esposito

Jun 12, 2026

GoogleGoogle

Freddy was fantastic! Fast and easy.

Alan Gatoff

Jun 7, 2026

GoogleGoogle

The whole service department at Lia are extremely professional and customer service orientated Ed orlarinde is a pleasure to deal with Freddy's professionalism and humor put the cherry on the cake

Pat Norais

Jun 3, 2026

GoogleGoogle

As always, Freddy Estrada was extremely helpful at my last service. He should get 10 stars!

Catherine Scalise

May 29, 2026

GoogleGoogle

I had a great experience at Lia. Fred the service manager was efficient, professional and got me in and out of the service department in a timely manner. Thank you Fred!

Joseph Rines

May 18, 2026

GoogleGoogle

Freddy is very observant and funny. Had a great time and great customer service

Rosa Ramos

May 6, 2026

GoogleGoogle

Fred, is professional & explained everything with ease.

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