
Sarah Campbell
Mar 4, 2026
Secured my own financing on a Nissan Frontier...I was told I would be given a 4 year bumper warranty as part of the deal...once the buying agreement was sent to my bank, the bank called me to inform me I was being charged for the warranty and tax. Also the GM Nick and finance Manager Jake were both not transparent about my trade in value...I was still ready to move forward if the removed the warranty. Jake told me they would not sell me the truck unless I purchased the warranty. The kicker is the dropped the price of the truck the next day by $250. I will never step on a Lia lot again
Nick Coveney
Jan 15, 2026
Jake Shaw was very helpful and made everything easy.
Jessica Zelanko
Jan 6, 2026
Jake was great! He got me into a great used Grand Cherokee!!! Love it! Thanks Jake and Lia Cars!!
yury slutskiy
Jan 5, 2026
My wife and I had the pleasure of working with Jake on our new vehicle purchase. We cant say enough good things about our experience, especially given the fact that we were finalising everything including trade-in, in one day and it happened to be New Years Eve. Jake introduced us to the whole team right away including finance, his manager and anyone else involved in our purchase. He worked as quickly as possible to get us on the road and even stayed late to make sure all of our questions were answered. That level of customer care is rare to see, and we will be recommending Lia Chrysler and especially Jake and team to friends and family looking to upgrade their vehicle.
Brooke Lewis
Dec 16, 2025
Jake Shaw was an amazing salesman and helped me through my buying experience. The whole team from start to finish was polite, understanding and helpful. Would recommend this dealership to anyone.
Schley_Jerod22
Oct 16, 2025
The team was professional and personable. It was refreshing to be treated with respect, after experiencing the lack of respect at other dealerships.
Schley_Jerod22
Oct 16, 2025
The team was professional and personable. It was refreshing to be treated with respect, after experiencing the lack of respect at other dealerships.
Kevin Witte Jr.
Oct 13, 2025
I had a wonderful buying experience from Lia. Jake in particular was of excellent help. I had something specific in mind and he made it come to a reality. The whole process was seamless and while I was thoroughly informed, I never felt pressured. I highly recommend buying from Lia.
Danny Duque
Oct 13, 2025
The team at Lia was fantastic to deal with. Jake Shaw, Tony and Nick made the process seamless for my family and I. We are very limited on time with our work schedules and this team made the process smooth and quick. We are very happy with both of our Lia purchases this year.
Jerod Schley
Oct 12, 2025
Adam Welch and Jake Shaw were professional and personable. I live in the DMV and I could not find a dealership or a salesman that was professional, personable or willing to meet my needs. These two did both and then some.