Jai Kishan Patel

Melissa Magal

Oct 22, 2026

Google

JP is the absolute BEST! He made the truck purchase so easy and took time to explain everything. Great customer service. Definitely recommend this dealership!

Shirley

Sep 15, 2026

Cars.com

Great service, there team is the best. Alway respectful, they truly care about keeping my vehicle properly repaired and me safe.

CF

Sep 3, 2026

DealerRater

I recently purchased a used certified car from LIA Honda of Albany, Our sales man was JP and the Sales manager was Dan. The car we purchased had a scratch on the fender that they could not get out at the time of pick up. They told us we would need to schedule a time to come back in when a certain repair man was there. This was all documented in my paperwork. Mu wife brought the car back up to schedule the appointment and the sales manager Dan tried to tell her it would damage the car and make it look worse if they tried to repair it. I have called several times and have not received any calls Back. This dealership completely lack integrity and seems to operate on bait and switch techniques. I have requested my money and old car back but I have not received any response. BUYER BEWARE. This dealer is not a good one. Employees Worked With: Jai Kishan Patel, Daniel Remington

Rob M.

Jun 17, 2026

Google

Jai Patel really was amazing! He was very busy and moving all over the dealership but he kept calm and always checked in on me. Jai walked me through each step on a lease. He gave me a few options and I appreciated this very much. He was able to get me a deal I wanted and also was able to drive away in a new car same day. Jai is kind and knowledgeable and I felt the confidence in him. I will definitely be back to work with him again.

D Sav

Jun 5, 2026

DealerRater

DON'T GO, RUN! - Saw a car listed that I liked, so I went to test drive. - Car was disgusting, they hadnt cleaned it yet. But, I have kids and Im used to the mess, so I said fine. -Told me Im not allowed to test drive the car. -Got them to agree that test drives are OK but the car was on E and they refused to put gas in it. -Asked if I could drive 1,000 feet down the road to a Stewarts and turn around at least and they let me do that (refused to put gas in again). -SLIME: Was buying the car with cash, but they had me go back and talk to their finance guy about warrantees. Guy offered me a six year warranty I think it was. I think it was for about 5$4,800. I said no thanks and then he offered to give me a special deal for somewhere around $2,200. I had no intention of buying it regardless. But, it clearly showed he was trying to rip me off the entire time. - Go to pick up the car (on the day THEY told me it would be ready). They tell me they cleaned it 30 minutes ago and I'll need to sit on a plastic sheet for the entire day. - THAT DAY: The check engine light comes on. -I called up the dealership and they said, yeah I can bring it in, but they wont provide a loaner car, theyre going to keep it an undetermined amount of time, and I can go rent a car. THE DAY I PICKED IT UP! -Calls and emails were had with the dealership and the general manager told me I could bring it in right away and they would instantly look at it. - Half a week or a week later after my son has brain surgery, I call on a Friday and speak with a sales manager. They were nice enough and told me to bring it in, they would instantly look at it for me and get me out of there. I VERY specifically confirmed this over the phone multiple times before ending the call. I need a vehicle to be available for my kid and I'm reassured multiple times I can come right in and they'll be expecting me. - I leave my child who just had brain surgery a few days ago to bring this car over and they tell me they refuse to look at it, and I can make an appointment for the end of next week. They will not be providing transportation and will be keeping it an undisclosed amount of time. I get it, in a business when youre buying something and youre dealing with five or six different people, there might be a mess up. However, there was literally NOT A SINGLE positive thing or even neutral (it went ok) step in the entire process. *Not counting the last phone call I had where it seemed to go well and I found out it was all a lie and I left my child for nothing to waste my time for their apparent amusement. - Been telling everyone I know. Not that it matters to them, but I was able to prevent one sale when my stepfather was looking for a car so minor victory for me, I guess. -Filing with the State Attorney General for what good that will do and now I have to spend time and effort on small claims court.

Damien S

Jun 5, 2026

Cars.com

DON't GO, RUN! - Saw a car listed that I liked, so I went to test drive. - Car was disgusting, they hadnt cleaned it yet. But, I have kids and Im used to the mess, so I said fine. -Told me Im not allowed to test drive the car. -Got them to agree that test drives are OK but the car was on E and they refused to put gas in it. -Asked if I could drive 1,000 feet down the road to a Stewarts and turn around at least and they let me do that (refused to put gas in again). -SLIME: Was buying the car with cash, but they had me go back and talk to their finance guy about warrantees. Guy offered me a six year warranty I think it was. I think it was for about 5$4,800. I said no thanks and then he offered to give me a special deal for somewhere around $2,200. I had no intention of buying it regardless. But, it clearly showed he was trying to rip me off the entire time. - Go to pick up the car (on the day THEY told me it would be ready). They tell me they cleaned it 30 minutes ago and I'll need to sit on a plastic sheet for the entire day. - THAT DAY: The check engine light comes on. -I called up the dealership and they said, yeah I can bring it in, but they wont provide a loaner car, theyre going to keep it an undetermined amount of time, and I can go rent a car. THE DAY I PICKED IT UP! -Calls and emails were had with the dealership and the general manager told me I could bring it in right away and they would instantly look at it. - Half a week or a week later after my son has brain surgery, I call on a Friday and speak with a sales manager. They were nice enough and told me to bring it in, they would instantly look at it for me and get me out of there. I VERY specifically confirmed this over the phone multiple times before ending the call. I need a vehicle to be available for my kid and I'm reassured multiple times I can come right in and they'll be expecting me. - I leave my child who just had brain surgery a few days ago to bring this car over and they tell me they refuse to look at it, and I can make an appointment for the end of next week. They will not be providing transportation and will be keeping it an undisclosed amount of time. I get it, in a business when youre buying something and youre dealing with five or six different people, there might be a mess up. However, there was literally NOT A SINGLE positive thing or even neutral (it went ok) step in the entire process. *Not counting the last phone call I had where it seemed to go well and I found out it was all a lie and I left my child for nothing to waste my time for their apparent amusement. - Been telling everyone I know. Not that it matters to them, but I was able to prevent one sale when my stepfather was looking for a car so minor victory for me, I guess. -Filing with the State Attorney General for what good that will do and now I have to spend time and effort on small claims court.

Laurie Vanderbilt

Jun 1, 2026

Google

Just bought a Honda Pilot and the experience from start to finish was seamless! Phil & JP went above and beyond to provide amazing service. Highly recommend JP for anyone looking to purchase a new vehicle- his knowledge and attention to detail is like no other! Thank you for making my experience so positive!

Gabbym12344

May 30, 2026

DealerRater

JP was amazing to work with. He was helpful with any questions I had as this was my first car purchasing experience! He was friendly and professional and very thorough! Would highly recommend him for your car buying experience!

Gabbym12344

May 30, 2026

DealerRater

JP was amazing to work with. He was helpful with any questions I had as this was my first car purchasing experience! He was friendly and professional and very thorough! Would highly recommend him for your car buying experience! Employees Worked With: Jai Kishan Patel

Wendy

Apr 29, 2026

Google

Easiest car purchase ever! Paperwork done in less than 45 minutes. Picked up car the next day! Jai Patel is the BEST!!! If he was a salesman at every car dealership there wouldnt be enough cars available to buy!