Johans Severino

Shirley

Sep 15, 2026

Cars.com

Great service, there team is the best. Alway respectful, they truly care about keeping my vehicle properly repaired and me safe.

D Sav

Jun 5, 2026

DealerRater

DON'T GO, RUN! - Saw a car listed that I liked, so I went to test drive. - Car was disgusting, they hadnt cleaned it yet. But, I have kids and Im used to the mess, so I said fine. -Told me Im not allowed to test drive the car. -Got them to agree that test drives are OK but the car was on E and they refused to put gas in it. -Asked if I could drive 1,000 feet down the road to a Stewarts and turn around at least and they let me do that (refused to put gas in again). -SLIME: Was buying the car with cash, but they had me go back and talk to their finance guy about warrantees. Guy offered me a six year warranty I think it was. I think it was for about 5$4,800. I said no thanks and then he offered to give me a special deal for somewhere around $2,200. I had no intention of buying it regardless. But, it clearly showed he was trying to rip me off the entire time. - Go to pick up the car (on the day THEY told me it would be ready). They tell me they cleaned it 30 minutes ago and I'll need to sit on a plastic sheet for the entire day. - THAT DAY: The check engine light comes on. -I called up the dealership and they said, yeah I can bring it in, but they wont provide a loaner car, theyre going to keep it an undetermined amount of time, and I can go rent a car. THE DAY I PICKED IT UP! -Calls and emails were had with the dealership and the general manager told me I could bring it in right away and they would instantly look at it. - Half a week or a week later after my son has brain surgery, I call on a Friday and speak with a sales manager. They were nice enough and told me to bring it in, they would instantly look at it for me and get me out of there. I VERY specifically confirmed this over the phone multiple times before ending the call. I need a vehicle to be available for my kid and I'm reassured multiple times I can come right in and they'll be expecting me. - I leave my child who just had brain surgery a few days ago to bring this car over and they tell me they refuse to look at it, and I can make an appointment for the end of next week. They will not be providing transportation and will be keeping it an undisclosed amount of time. I get it, in a business when youre buying something and youre dealing with five or six different people, there might be a mess up. However, there was literally NOT A SINGLE positive thing or even neutral (it went ok) step in the entire process. *Not counting the last phone call I had where it seemed to go well and I found out it was all a lie and I left my child for nothing to waste my time for their apparent amusement. - Been telling everyone I know. Not that it matters to them, but I was able to prevent one sale when my stepfather was looking for a car so minor victory for me, I guess. -Filing with the State Attorney General for what good that will do and now I have to spend time and effort on small claims court.

Damien S

Jun 5, 2026

Cars.com

DON't GO, RUN! - Saw a car listed that I liked, so I went to test drive. - Car was disgusting, they hadnt cleaned it yet. But, I have kids and Im used to the mess, so I said fine. -Told me Im not allowed to test drive the car. -Got them to agree that test drives are OK but the car was on E and they refused to put gas in it. -Asked if I could drive 1,000 feet down the road to a Stewarts and turn around at least and they let me do that (refused to put gas in again). -SLIME: Was buying the car with cash, but they had me go back and talk to their finance guy about warrantees. Guy offered me a six year warranty I think it was. I think it was for about 5$4,800. I said no thanks and then he offered to give me a special deal for somewhere around $2,200. I had no intention of buying it regardless. But, it clearly showed he was trying to rip me off the entire time. - Go to pick up the car (on the day THEY told me it would be ready). They tell me they cleaned it 30 minutes ago and I'll need to sit on a plastic sheet for the entire day. - THAT DAY: The check engine light comes on. -I called up the dealership and they said, yeah I can bring it in, but they wont provide a loaner car, theyre going to keep it an undetermined amount of time, and I can go rent a car. THE DAY I PICKED IT UP! -Calls and emails were had with the dealership and the general manager told me I could bring it in right away and they would instantly look at it. - Half a week or a week later after my son has brain surgery, I call on a Friday and speak with a sales manager. They were nice enough and told me to bring it in, they would instantly look at it for me and get me out of there. I VERY specifically confirmed this over the phone multiple times before ending the call. I need a vehicle to be available for my kid and I'm reassured multiple times I can come right in and they'll be expecting me. - I leave my child who just had brain surgery a few days ago to bring this car over and they tell me they refuse to look at it, and I can make an appointment for the end of next week. They will not be providing transportation and will be keeping it an undisclosed amount of time. I get it, in a business when youre buying something and youre dealing with five or six different people, there might be a mess up. However, there was literally NOT A SINGLE positive thing or even neutral (it went ok) step in the entire process. *Not counting the last phone call I had where it seemed to go well and I found out it was all a lie and I left my child for nothing to waste my time for their apparent amusement. - Been telling everyone I know. Not that it matters to them, but I was able to prevent one sale when my stepfather was looking for a car so minor victory for me, I guess. -Filing with the State Attorney General for what good that will do and now I have to spend time and effort on small claims court.

karlquis

May 31, 2026

Google

Had such a great experience with the salesman Sev and the financial team from start to when I picked up my car. I didn’t have to take a whole day to dicker back and forth. Much appreciated….

stephen cushing

Mar 9, 2026

Google

I just purchased a new vehicle from Lia Honda. Johans "Sev" Severino was my sales representative. He did a wonderful job. He made it a comfortable and easy-going experience.

stephen cushing

Mar 8, 2026

Google

I just purchased a new vehicle from Lia Honda. Johans "Sev" Severino was my sales representative. He did a wonderful job. He made it a comfortable and easy-going experience.

Adirondack46

Dec 2, 2025

Google

Excellent experience! Johans was great from start to finish. Did all the dirty work showing me vehicles and explaining all the differences between them. Even attentive after the sale making sure the car was everything I needed. Top notch experience at Lia Honda. We will be back again for our next Honda.

Sk

Oct 17, 2025

DealerRater

Johan was the best salesman we could get! He was very detailed and extremely levelheaded, we appreciate all his help!

Zana Margretta

Oct 1, 2025

Google

I went to lia Honda..first time ever..dealt with a wonderful young man ...Johans Severino...he was very knowledgeable. ..and easy to work with. I bought a Honda CRV ex..he had me out within a few hrs ..driving my new Honda!!.. Excellent job Johans!!..Ty

Joanna Mahar

Jul 28, 2025

Google

Sev was awesome throughout the process and got me in a car I absolutely LOVE quickly. Would highly recommend Lia Honda and Sev. Referring all my friends. Thank you!!!