
Kathleen Azadian
May 7, 2026
Nathan Wood provided excellent customer service during our last visit for our Honda CRV. We trust Nate, and will be returning this month to service our other vehicle.
Benjamin Lasky
Apr 24, 2026
Terrible service, over priced and not transparent with issues. Nate service advisor is useless wasnt willing to help at all and lies. Steve the service manager was just as bad. Will never come here again. Third honda place that just wants to rip you off and not properly fix your car. Getting rid of my Pilot and buying a Toyota going forward.
TheGratitudeAttitude
Mar 25, 2026
Nathan Wood did a great job. He replaced our battery in the Honda pilot in a very timely way and all is great thank you very much.
philip machlowski
Mar 3, 2026
Nathan Wood was courteous and helpful. He kept us updated throughout our service.
angela stlawrence
Jan 17, 2026
Loved the service we had. The service advisor we had was Nathan Wood. He was excellent! Kept us informed throughout the service we had! He went out of his way to help us and explain answers to questions we asked!
tom mahoney
Jan 15, 2026
nathan wood was very attentive and knowledgable getting me ny warranty work done and even provided me with rental due to part unavaiability
Kiara Williams
Jan 6, 2026
Nathan Wood was very helpful, got me in and out quickly, and even pulled my car around for me
Sherrie Ott
Dec 11, 2025
Nathan Wood was very friendly and accommodating.
Kevin Murphy
Oct 17, 2025
I had Nate as a service advisor who worked with me explaining which services I needed. It wasnt high pressure where some advisors will make you feel like you must have all these services now. He explained why one was important to do now. If I wanted I could push one or two of the others back to until the next oil change. I also had a couple of service coupons and he figured out which one would work the best for me. Its nice to get a service advisor who explains the what and why behind the service recommendations and what works for how we use the car. I would highly recommend getting my Honda serviced here at Lia and requesting Nate as a service advisor.
Jenna Beck
Oct 14, 2025
I went to Lia Honda Albany for an inspection. Everything went great! Nathan, my service advisor was awesome! Will be back soon for an oil change.