Robert Sangelo

Shirley

Sep 15, 2026

Cars.com

Great service, there team is the best. Alway respectful, they truly care about keeping my vehicle properly repaired and me safe.

Damien S

Jun 5, 2026

Cars.com

DON't GO, RUN! - Saw a car listed that I liked, so I went to test drive. - Car was disgusting, they hadnt cleaned it yet. But, I have kids and Im used to the mess, so I said fine. -Told me Im not allowed to test drive the car. -Got them to agree that test drives are OK but the car was on E and they refused to put gas in it. -Asked if I could drive 1,000 feet down the road to a Stewarts and turn around at least and they let me do that (refused to put gas in again). -SLIME: Was buying the car with cash, but they had me go back and talk to their finance guy about warrantees. Guy offered me a six year warranty I think it was. I think it was for about 5$4,800. I said no thanks and then he offered to give me a special deal for somewhere around $2,200. I had no intention of buying it regardless. But, it clearly showed he was trying to rip me off the entire time. - Go to pick up the car (on the day THEY told me it would be ready). They tell me they cleaned it 30 minutes ago and I'll need to sit on a plastic sheet for the entire day. - THAT DAY: The check engine light comes on. -I called up the dealership and they said, yeah I can bring it in, but they wont provide a loaner car, theyre going to keep it an undetermined amount of time, and I can go rent a car. THE DAY I PICKED IT UP! -Calls and emails were had with the dealership and the general manager told me I could bring it in right away and they would instantly look at it. - Half a week or a week later after my son has brain surgery, I call on a Friday and speak with a sales manager. They were nice enough and told me to bring it in, they would instantly look at it for me and get me out of there. I VERY specifically confirmed this over the phone multiple times before ending the call. I need a vehicle to be available for my kid and I'm reassured multiple times I can come right in and they'll be expecting me. - I leave my child who just had brain surgery a few days ago to bring this car over and they tell me they refuse to look at it, and I can make an appointment for the end of next week. They will not be providing transportation and will be keeping it an undisclosed amount of time. I get it, in a business when youre buying something and youre dealing with five or six different people, there might be a mess up. However, there was literally NOT A SINGLE positive thing or even neutral (it went ok) step in the entire process. *Not counting the last phone call I had where it seemed to go well and I found out it was all a lie and I left my child for nothing to waste my time for their apparent amusement. - Been telling everyone I know. Not that it matters to them, but I was able to prevent one sale when my stepfather was looking for a car so minor victory for me, I guess. -Filing with the State Attorney General for what good that will do and now I have to spend time and effort on small claims court.

Jolene

May 22, 2026

Google

Best experience I've ever had buying a car!

Jolene

May 22, 2026

DealerRater

Professional. ..super friendly...very quick service...this was the best and easiest experience I've ever had buying a car

Jolene

May 22, 2026

DealerRater

Professional. ..super friendly...very quick service...this was the best and easiest experience I've ever had buying a car Employees Worked With: Robert Martino, Robert Sangelo

Jolene

May 21, 2026

Cars.com

Professional...super friendly...very quick service...this was the best and easiest experience I've ever had buying a car

Jan Galia

May 18, 2026

Google

Robert Sangelo was very helpful.

R P

Mar 2, 2026

Google

Stay far away from this dealer. We are a Honda family and we used to buy all of our cars from Lia. The last 3 vehicles were bought else where and now this one will be as well because of how bad this place is run. My wife called on a car Thursday 2/26 and she was brought on an imaginary sales process by salesman Robert and finance manager Chad where they ran her credit and told her a bunch of nonsense to keep her on the hook. Only for her sales man Robert to leave on Saturday 2/28 until Tuesday 3/3 (according to the receptionist) with zero communication. The car ultimately was sold to someone else this weekend. We found this out on our own, not a call from them. We had a pre approval and a lot of money to put down. It’s also apparent that they don’t like selling cars that are at their sister locations as this is the second time they have done this to us with a vehicle on another one of their other lots. I would of have happily put a deposit down on the car to secure it but her sales guy was too busy playing games and ignoring us. I will never give them a chance to earn my business back again.