Stephen Smith

Stephen Smith

Service Advisor

Service

5(10 reviews)
5186411891[email protected]

Reviews

10

Mara Gottlieb

Oct 22, 2026

GoogleGoogle

I had my yearly inspection at lia Honda service. I have been coming here for 14 years. Steve Smith has helped me through all these years. He is polite, attentive and personable. The wait time was not very long. Always Very satisfied.

Chris Mason

Oct 16, 2026

GoogleGoogle

My service advisor, Steve Smith, is amazing. Anytime I may have an issue or concern, he goes above and beyond to get my vehicle in right away for diagnosis and repair. He takes the time to go over any concerns I may have as well as going over the repair needs.

Keith

Oct 9, 2026

Cars.comCars.com

Have been a customer of Lia Honda Albany for over 10 years and purchased multiple vehicles. Sales, Service, and Parts Dept. have all been excellent to work with.

Kelly

Sep 25, 2026

Cars.comCars.com

Stephen Smith at Lia Honda of Albany was very helpful. He took the time to explain to me what repairs my car needed. I have been going to Lia for over 15 years and always see Stephen. He is able to explain things to me in a way I can understand.

Kelly

Sep 25, 2026

Cars.comCars.com

Stephen Smith at Lia Honda of Albany was very helpful. He took the time to explain to me what repairs my car needed. I have been going to Lia for over 15 years and always see Stephen. He is able to explain things to me in a way I can understand. He is very helpful and makes sure I am satisfied with the work that is done. I always appreciate everything he does for me. Thank you Steve! You are the best advisor and the technician I had was very thorough and one of the best I have had. I can tell my CR-V is running much better.

Kelly

Sep 25, 2026

Cars.comCars.com

Stephen Smith at Lia Honda of Albany was very helpful. He took the time to explain to me what repairs my car needed.

sewshirleyk

Sep 16, 2026

DealerRaterDealerRater

Lia has the best team, they truly care about you as a client. Service is always fast, reasonably priced and always done right the first time. Employees Worked With: John Kelty, Wes Harrington, Stephen Smith, Joe Calabucci, Tim Fien, Michael Luciano, Jeremy Rolfe

Shirley

Sep 15, 2026

Cars.comCars.com

Great service, there team is the best. Alway respectful, they truly care about keeping my vehicle properly repaired and me safe.

2022 HONDA CR-V EXL Owner

Aug 22, 2026

CarfaxCarfax

Review for Lia Honda Colonie Service Department I recently visited Lia Honda in Colonie for service, and I couldn't be more pleased with the experience. Steve Kane was my service advisor, and he coordinated everything smoothly from start to finish. I was in and out within the exact time promised, which is rare these days. Steve was professional, straightforward, and never pushy a refreshing change from the atmosphere at other Honda dealerships. The whole visit felt efficient, honest, and customerfocused. I'll definitely return for future service.

Jennifer Svensson

Jul 30, 2026

GoogleGoogle

the car would not show the seats and steering wheel were heating up, using the remote starter. Steve Smith investigated the issue, found the answers and explained the problem to us in words we could understand. He was very polite and easy to talk to.

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