Tyler Dion

2021 HONDA CR-V EX Owner

Sep 20, 2026

Carfax

Very good service. Delivered vehicle as promised. Thanks to service advisor Tyler Dion

Bob Dennis

Sep 19, 2026

Google

Just had my car serviced lots of work done just regular maintenance nothing broke this guy right here TYLER DION another great visit this guy I can’t even explain how great my visit are with this guy another great job and visit thanx again see you soon

Jaclyn Monroe

Jul 26, 2026

Google

I wish I never bought a Honda. I hope anyone that has never needs good service, because I called with a question and it's been weeks and 3 tries contacting and STILL nothing. July 16th I called after having just cut my hand open on my driver side door handle. I will attach a photo of how bad this handle looks. I've owned several other cars and NEVER had an issue like this. My pilot is not even 4 years old. I kindly mentioned what happened and asked if something like this would be covered as a quality control type thing. (We all know breaks, tires, A/C etc that are typical repairs but a handle costs them like $5 and I feel should be covered) The gentleman I spoke to admitted that was a tough one and he would escalate it and get back to me. I don't live close by and have 3 little kids, so I can't just be stopping by in person. By July 20th I still had not heard back and called again. I spoke to Tyler, who SOUNDED like he cared and that it wasn't good I had been ignored thus far. He gave me an email to send my photo to and explanation. By July 23rd it had been an entire week. This wasn't a hard question... My husband called and asked to speak to the highest manager. He was put to a voicemail, and it's now July 26th and STILL not ONE word! Buying the car that we don't even like from another local Honda dealership was a bad experience, and now even getting help on this regretful purchase has become apparently impossible. I worked customer service for 20 years and I ALWAYS called my customer back the same day. It's fine to call and say we need more time, or you must come in person- but to be IGNORED is UNACCEPTABLE. I always want to make it clear that i've had NO issues with the 2 Toyotas i've purchased (and wish i had this time around!!!) and we JUST bought a Chevy yesterday. Honda = horrible.

Carolyn Knych

Jul 24, 2026

Google

I recently had regular maintenance on my CRV and Tyler Dion was very helpful informing me what I should have done. I have been a Honda customer for many years.

Alexander Pauna

Jun 29, 2026

Google

Tyler helped out service appointment go very smoothly. No one was there to help us for a while, but Tyler came in and helped us and answered all our questions. He went through every process and was very honest. Great experience.

CJ Rick

Jun 23, 2026

Google

Tyler Dion was the service tech that I dealt with for my Ridgeline on a recall item. He was knowledgeable, professional and kept me up to date on the work being done. It was a pleasure to deal with Tyler.

Mike

Jun 22, 2026

Google

Tyler Dion oversaw the completion of all requested maintenance, and washed the car when complete. Thanks!

Bob Dennis

Jun 13, 2026

Google

Tyler Dion Lia Honda Albany ny is gotta be my top service tech that right now I will only deal with he is the best guy to work with you no matter what the problem is really a trus guy

VIRINCHI Bala

Jun 3, 2026

Google

Mr. Tyler Dion at the Service Center, Lia Honda was very courteous, Caring and also very professional when my wife and myself came for getting our car Serviced the other day. We truly appreciate his service and wish him well. Virinchi Bala & Mangalam Bala.

Jenn W

May 27, 2026

Google

I have been coming religiously to take care of my vehicle, however lately I'm starting to feel taken advantage of