Jill Fuduric

codger42

Oct 20, 2026

DealerRater

If you expect dealership diagnostic precision or service leadership that stands behind their work, look elsewhere. Eighteen months and only 10,000 miles ago, I paid Lia Honda nearly $3,000 to diagnose and fix an oil leak that had destroyed the alternator on my 2014 Honda Odyssey. Their technicians diagnosed the leak as a valve cover gasket, replaced it, bolted in a new OEM alternator, and handed me the keys. Last week, the charging system failed again. The cause? The brand-new alternator was soaked in fresh engine oil. Lia Honda completely missed the actual pressurized leak: the front VCM spool valve assembly located two inches to the left of the valve cover, directly over the alternator vents. Any competent Honda technician knows the J35 V6 front spool valve gasket cooks brittle from heat, leaks pressurized oil, and drips straight into the alternator diode pack below. Instead of diagnosing the actual root cause, Lia replaced an adjacent gasket, collected nearly $3,000, and bolted a new component directly under an active, unaddressed oil leak. When I brought this to the Service Director, pointing out that their misdiagnosis destroyed an expensive OEM alternator in just 10,000 miles, he refused to take any responsibility, inspect the vehicle, or offer any goodwill assistance. He hid behind the calendar date and the fact that I live across state lines. Taking nearly $3,000 for a botched diagnostic is bad. Refusing to stand behind your work when the missed leak destroys the replacement part at 10,000 miles is unacceptable. Save your money and find an honest independent specialist who actually understands Honda engines. Employees Worked With: Jill Fuduric, Patrick Hamel

Giorgia Nicolini

Sep 29, 2026

Google

EDIT: I did NOT purchase a car through this dealrship nor I ever spoke with any sales agent. I got my car serviced here. This review is to praise Jill. Please correct your response Lia Honda! Jill is super knowledgeable and helped me find the right services I needed for my car. I went in for regular maintenance and I had a very pleasant experience. Thank you!

KZ

Sep 26, 2026

Google

Always appreciate the support and service for my car at Lia Honda. Jill provided great guidance for my car repair as well as a required software update. Having efficient service by the techs and service advisor provides peace of mind. Thanks!

Ryan Neuhauser

Jul 16, 2026

Google

I have all my service on my 2019 Ridgeline performed at Lia Honda, main reason is the the customer service that I have received by Jill Fuduric. Jill takes care of my vehicle needs and suggests what I might need and makes sure I get what needs to be performed. In this day of rampant poor customer service Jill is a shining star.

David Burnham

Jun 26, 2026

Google

Jill Fuduric is an excellent representative for Lia Honda. The kind of employee I would have hired before I retired. Friendly, honest and very knowledgeable about what services my car will need for a future visit.

Jevl524

Jun 17, 2026

Google

The service Technicians " Ladies " are just awesome !! Very friendly and helpful !

David Pritchard

May 10, 2026

Google

I recently took my CR-V to Lia Honda for a routine service and inspection. My associate was Jill Fuduric. This was a simple procedure, but Jill was very pleasant to deal with and kept me informed of how things were going. Very satisfied with this service call and with everyone I've dealt with at Lia Honda.

Richard Hernandez

May 9, 2026

Google

I had an incredible experience at Lia Honda. Jill assisted me and was phenomenal. Jill was honest, personable, and an individual who I knew I could trust with my service. Jill was great at communicating and applied the appropriate discounts. 10/10

David Pritchard

May 7, 2026

Google

I recently took my CR-V to Lia Honda for a routine service and inspection. My associate was Jill Fuduric. This was a simple procedure, but Jill was very pleasant to deal with and kept me informed of how things were going. Very satisfied with this service call and with everyone I've dealt with at Lia Honda.

norman spencer

May 7, 2026

Google

Jill Fuduric kept me informed on how long the job would take and did her best as a result to make it shorter than her first estimate. She is an excellent representative of this dealership.