
Mary Breen
Mar 12, 2026
Matthew Verge assisted me with my car service at the Lia Honda dealership in Northampton. He was courteous and very helpful upon my arrival. Even though I arrived early, as my errands did not take me as long as I anticipated, Matt went over the work to be done and costs and what was still under warranty. Matt directed me to the waiting area and made no promises about my car being worked on earlier than the scheduled appointment time, which was fine with me. Once the car was ready, Matt let me know and went over the paperwork. Matt, thank you so much for all your help.
Lucy deGozzaldi
Feb 16, 2026
Matthew Verge was very friendly and helpful during my last service appointment. He was able and willing to use recently-bought (and already installed) parts to complete the repair. When one of these parts wasn't suitable, he arranged to buy a replacement immediately from AutoZone so that I didn't have to make another trip from Northfield to Northampton. His assistance was greatly appreciated!
Richard taranto
Feb 8, 2026
I drove into Lia Honda late in the afternoon on a very cold day with a dying battery (I needed a jump start to get there). Matthew Verge arranged for a new battery to be installed right away and in less than an hour we were on our way.
Ken S.
Oct 31, 2025
We had a great experience dealing with Matt Midder during our search for a new car. He was very informative and did not pressure us in any way. I would gladly recommend him to anyone looking for a vehicle.
Lia Honda
Oct 12, 2021
Had a great experience at Lia Honda with Matt Midder. How went above and beyond to find me a vehicle in my price range. Service was professional and courteous. Highly recommend.
Rosemary Roy
Oct 11, 2021
Matthew Mitter went out of his way to make test drive, deposit, purchase plan & delivery as smooth as it could be in this time of Covid ! Lia was a safe environment! THANKS for the honesty & our CRV Hybrid !
Charlie McGuire
Aug 8, 2021
With the shortage of new cars, this dealer is taking full advantage of the consumer!! They charge a $600 fee just because. They also force you to purchase a Pro Pack! $1000 for floor mats and splash guards supposedly they apply simonize glass coat. There is no negotiation on this, every vehicle that goes off their lot gets this or they dont sell to you! Its really an insurance policy that you purchase to remove stains that you cant get out. They promised a 2.3 percent interest rate, then when we got there to do the deal they said we didnt tell them about the balance on our vehicle so the rate would now be 2.8! On top of all that they kept writing up the deal and not including our $500 down payment that we paid by card. So in essence they wanted to steal our down payment. During the negotiation process the interim sales manager, Matthew kept telling us, we have had a thousand calls on this vehicle. If you dont take it, we will sell it before you are out of parking lot. Then they delivered it to me at my local DMV. Problem was they sent me to the wrong DMV! I really felt bad for the delivery person. She has to supply her own tools. They didnt teach her that there were fancy fasteners in glove box to attach plate to rear bumper. So we spent 11/2 hrs at 2 hardware stores and an autoparts store. Finally figured out we had fasteners all along. I was left with a 10 day inspection sticker and had to pay to hsve vehicle inspected. They also didnt leave me with a full tank of gas. I complained to salesman and he said he would look into it. Never heard back!
kmortimer140
Jul 3, 2021
Matthew Midder made buying a car easy. He was knowledgeable and knew just what type of car I needed. We will be recommending him to all.
peb
May 5, 2021
Matthew Midder spent time going over the details involved and was a joy to work with in leasing the car.. I would highly recommend him