Michael Pitruzzello

Alex Galicki

Apr 3, 2026

Google

I had a very pleasant experience with Michael and found a car I liked and we reached a purchase agreement. However, the sales manager stated that Lia Honda has a Pre Purchase Inspection policy in which the inspection cannot exceed 1 hour. I found this strange, since pre-purchase inspections (2-3 hours) are standard practice for used vehicles. The staff refused to accommodate my request. The sales manager recommended a mechanic who could perform the inspection in under 30 minutes… I decided to walk away.

Alex Galicki

Apr 3, 2026

Google

I had a very pleasant experience with Michael and found a car I liked and we reached a purchase agreement. However, the sales manager stated that Lia Honda has a Pre Purchase Inspection policy in which the inspection cannot exceed 1 hour. I found this strange, since pre-purchase inspections (2-3 hours) are standard practice for used vehicles. The staff refused to accommodate my request. The sales manager recommended a mechanic who could perform the inspection in under 30 minutes I decided to walk away.

Jonathan Rodriguez

Feb 17, 2026

Google

Michael whitestt was our sale men he was amazing he answered every question we had and treated us like family very friendly and respectfully this is our number 5 vehicle we purchase from Lia Honda Northampton Massachusetts we are very satisfied with the service and purchase thank you very much Michael 😊

Steven N.

Aug 1, 2025

Google

Update. Went to the dealership service on 07/09/25 after speaking to their GM Mike on 07/03/2025. Mike assured me that the 07/09/2025 date for a time of 10:00 AM would be perfect for me to come in and have the alignment done on my vehicle. I drove out from Chicopee to the dealership only to be told that there was NO APPOINTMENT scheduled and I would either leave my vehicle there in the hope they would get to it or schedule another appointment. This is beyond unprofessional and unacceptable. Zero compensation for my wasted time or gas. Bought my Atlas from them in December 2024 via a trade in. Overall process and sale was great. Only issue I had was the vehicle was supposed to have an alignment done, but was never done by maintenance. After it was brought up during the inspection, I was told they would call me to schedule an appointment for the alignment, free of charge. After not getting a call back, I called in to see what the update was and was told the alignment would not be free and I would have to pay out of pocket. If it wasnt for that, the review would be 5 stars.

Connor G

Apr 5, 2025

Google

Mike was phenomenal through the process. made the entire experience very enjoyable

Susan DiGrigoli

Feb 27, 2025

Google

Professional, accommodating and personable. Mike was great!!

Samantha Silvano

Feb 15, 2025

Google

100% recommend this place for service. Not only were they super professional but I felt at home. I was offered coffee and snacks. Time flew and the service was great. Michael Pitruzzello the General Manager really cares about his customers and it shows

Heather Wright

Jan 30, 2025

Google

I thought Michael was very professional, and he has great people skills. He had endless patience with my lack of tech knowledge!

Dina Souza

Nov 12, 2024

Google

I highly recommend Michael Pitruzzello at Lia Honda of Northampton for a smooth, stress-free car-buying experience. His professionalism and commitment to customer satisfaction made the entire process seamless. Michael took the time to understand my needs, answer my questions, and ensure I was confident in my purchase. Im grateful for the exceptional service and highly recommend him.

Luana Ribeiro

Nov 12, 2024

Google

The General Manager Michael Pitruzzello is absolutely the best! 100% recommend coming here for your car buying needs