Haris Bhatti

Monica Blanchard

Jun 19, 2026

Google

We recently purchased a new Hyundai Palisade Calligraphy from Lia Hyundai, and the experience was truly exceptional. From the moment we arrived, the entire team made us feel welcomed, valued, and well taken care of. A huge thank you to our sales consultant, Cait Bendick, for her outstanding expertise, professionalism, and dedication throughout the entire process. She made everything smooth and stress-free, ensuring our Palisade had everything we wanted. Cait was absolutely wonderful with our toddler, and we greatly appreciated her patience and willingness to spend so much time helping our family. She made us feel like VIPs from start to finish. We would also like to thank general manager Haris for making us feel so welcome at Lia Hyundai. He was professional, patient, and genuinely invested in ensuring we had a great experience. We cannot say enough positive things about him or the dealership as a whole. Lastly thank you to finance manager, Jeff. He was thorough, knowledgeable, and took the time to clearly explain all of our coverage options, both included and additional, so we felt completely confident in our decisions. Thank you to the entire team at Lia Hyundai for delivering such an outstanding car-buying experience. We highly recommend this dealership to anyone looking for a new vehicle and look forward to doing business with them again in the future. 11/10 stars!

R. Collier

Apr 30, 2026

Cars.com

Lia Hyundai did not send in Form 15400 to IRS with my VIN information last Sept 30 and thus IRS is refusing to give me the $7500 EV credit on Mt 2025 taxes. I have sent emails to them and have not heard back. IRS sent me the CP11 asking me to verify my qualifications recently. Never received the needed IRS form 15400 from the dealer neither. Need to send in a copy of my Bill of Sale and hope that works. Very disappointed with Lia Hyundai of Albany.

DispleasedKona

Apr 14, 2026

Cars.com

I DO NOT RECOMMEND LIA HYUNDAI. Worst buying experience ever. I purchased a used EV from Lia Hyundai of Albany on Sept 20, 2025. Before purchasing the vehicle or signing any sales paperwork, I confirmed that the vehicle was eligible for the IRS used clean vehicle tax credit - I was told via text by my salesperson Justin Pakatak and multiple times in person by Justin and Paolo Albanaese that it was eligible. When signing the paperwork, I requested paperwork verifying the time of sale report submission to the IRS, I was told no one was in the office that day to submit the report and was given a phone number to follow up on Monday but was assured that it would be done within the 3-day reporting window. I called on Sept 22 multiple times to get a copy of the report, I was sent to several voicemails, my messages were not returned, and my emails were not returned. After following up with multiple people both at Lia Hyundai and Lia Auto Group, I was told by sales manager Jeff Hannagan on April 7, 2026 that the vehicle is NOT eligible, but was not given any reason (namely, is the vehicle itself an issue, or did Lia submit the report incorrectly). Either way, I was blatantly lied to. Now, I may have my federal income taxes rejected by the IRS and am out $4000. I am following all legal venues available to recoup my loss. I will NEVER recommend this dealership or work with them again.

Beth M.

Apr 7, 2026

Yelp

Do not purchase a vehicle from Lia Hyundai of Albany NY. They lied to me multiple times regarding my vehicle and I am now out $4000 and have a major paperwork disaster with the IRS because of them. On September 20, 2025, I purchased a used 2023 Hyundai Kona EV from Lia Hyundai of Albany. Our salesperson was Justin Pakatar. Before I viewed the car, I confirmed over the phone that the vehicle IS ELIGIBLE for the Federal pre-owned electric vehicle tax credit (30% of the purchase price, up to $4000). I confirmed again with our sales person that the car IS ELIGIBLE, BEFORE I signed the purchase agreement on September 20. Again, I was told the vehicle qualifies. So I purchased the vehicle for a sales price of (under the IRS limit of $25k). However, that day, when I asked for confirmation that a time of sale report was submitted to the IRS, the finance manager claimed that no one was in the office that day (a Saturday) who could submit the report to the IRS, and was promised that it would be done by the end of the day on Monday (Sept. 22, 2025). I specifically told both the sales person Justin and the finance manager that I did not want to leave the car dealership without proof of submission, however because we had driven 2 1/2 hours and had to engage a babysitter for the entire day, I decided to trust that Lia was not deceiving me and would make good on their promise to submit the report on time. On Monday, I called the office to get a copy of the report, and was unable to reach anyone on the phone who could help me. I finally ended up emailing the office manager Cindy Haight, who reached out to the General Manager Haris Bhatti with no response. On April 1, 2026, I contacted the dealership by phone to get a copy of the time of sale report in order to submit my taxes, I was sent to multiple offices, and no one was able to help. I finally spoke to business manager Jeff Hannagan on April 3, 2026, who said the report needed to be submitted and needed my SSN. I provided this information to him twice. On 4/7/2026 I received an email saying the vehicle is not eligible for the IRS tax credit. I have filed a complain with the BBB and suggest anyone else in this situation do the same. This is fraudulent and extremely unprofessional as they knew before I stepped into their showroom that I would not purchase a vehicle ineligible for the used EV tax credit.

Deji Bello

Dec 30, 2025

Google

I never knew that I would end up buying our Palisade from Lia Hyundai. I have been talking to two other dealership with the intent that I would go with either one. My wife just suggested that we should try Lia Hyundai. I sent my info and I started talking to Faiz who is very wonderful and great staff and he connected me to the Manager Haris who spoke with me wonderfully, offer me that he could cut me a deal if I would love to go with Cast Iron Brown exterior with Brown Interior and invited us to come and see it first. Our first choice of color for exterior is Robust Emerald Pearl with Brown Interior, but considering we really need car at that point we decided to go in and see what they have available. Unfortunately, we didn't meet Faiz on that day, Claudio was the Sales consultant that we met, we looked at the car and Claudio was very attentive to us, very professional. Since we have already know what we wanted, Claudio made us a deal that day without even test drive the car. We fell in love with the color, the interior really meet what we have seen in the videos. It was very quick on that day and we just came back to pick up the car. Claudio was very knowledgeable, friendly and the purchasing experience was so amazing. He even checked on us after we have picked up the car to see if everything is going very well. Thank you Lia Hyundai and thank you for your customer service Claudio :)

Risa Rakowski

Dec 27, 2025

Google

Amazing service at Lia Hyundai! We recently needed to replace our Santa Fe, and I was so happy we chose Lia Hyundai dealership to do it with even though it was further from where we lived in Hudson. They went above and beyond to make sure I was being taken care of and getting me the best deal possible. Karen, Haris and Anthony made leasing a car a fun and less stressful experience. They were quick and efficient and I couldnt believe how quickly I was in and out of there with my new car. If youre going with Hyundai, definitely choose this dealership !

MIHIR VASAVADA

Dec 13, 2025

Google

Not a great experience. I was in process of buying a car a couple of months back. While my interactions with the sales personnel (Faiz) was good, the general manager (Haris) was rude and indifferent. Certainly not an attitude you would expect from a car dealership. Anyway, just because of him I ended up buying from somewhere else.

John

Nov 5, 2025

DealerRater

Me and my family have bought at least a dozen cars from them and it was always a good experience. They go out of their way to make sure youre satisfied. Especially Nicholas Szakolczay who has helped me on many occasions.

John

Nov 5, 2025

DealerRater

Me and my family have bought at least a dozen cars from them and it was always a good experience. They go out of their way to make sure you’re satisfied. Especially Nicholas Szakolczay who has helped me on many occasions.

Samantha Palumbo

Jul 24, 2025

Google

Great people and Service! Thank you Nick! And Harris!