Jennifer Severence

ecschell56

Jul 27, 2026

DealerRater

Got misleading history about the lightly-used car I bought, then absolutely terrible customer service when things went wrong that should have been caught before I bought it. Their MO seems to be to leave you sitting in the waiting area for very long periods of time without giving you any updates or estimates of how much time things will take. A very disappointing experience. I'm really sorry I bought a Hyundai here. Actually love the car, but not the dealership. Employees Worked With: Jennifer Severence

T

Oct 2, 2024

DealerRater

All of the staff were very helpful. Michael Carpenter was fantastic.He was honest on how long it might take and kept me upto date on the progress.

Nancy

Sep 29, 2024

Cars.com

Thank You Lia Hyundai once again! From the moment I drove in until I drove out your attention to detail was beyond amazing. Your respect of the customers, kindness and care from Tim, Chole and every single employee I had contact with was so appreciated. It is clear you all treat each other and customers like family.

Tim Yong

May 2, 2024

Cars.com

Always a great experience when I go all associates are professional Tim Frank is always on top of his game as well as Jen very happy with all involved great team to work with thanks

Penny Ciliberti

Jan 24, 2024

Google

Jennifer Severance was great!! She explained everything beautifully. Thanks, Jennifer!!!

Shirley Curtis

Dec 20, 2023

Google

Service manager Jennifer Severence did a great job of getting my new car ready for pickup

Lou

Feb 25, 2023

Edmunds

Jennifer Severence was professional, listen to my concerns and kept me informed through the whole process. Would recommend the lia team for automotive service.

Tim OToole

Jul 20, 2022

Google

Imagine, looking on the Internet on Saturday for Hyundai inventory. Showing up at the dealer on Monday morning at 9:00 AM - then driving home with a new car at 2:30 PM. I will miss my Hyundai Azera (11 years worth), but look forward to the 10 year warranty on my New Hyundai Sonata SEL Plus. Not a 6 cylinder like the Azera, but 4 cylinder Turbo has plenty of pep, fewer moving parts and better fuel economy. Thanks to Ralph Simeone and company. Anybody want to buy my trade-in? See Lia Hyundai. Ralph and Jernnifer Severence handled all the paperwork too!