Justin Maxon

Betty Dougher

Jun 11, 2026

Google

Justin Maxon made the whole process of buying my new car so easy. I was out the door in my new car in 3 hours! He was extremely knowledgeable and very friendly. He answered all my questions and didn't rush me.

michaelkeegan007

May 6, 2026

DealerRater

Justin was very helpful even though he was not our salesman. He took us out for a test drive and was just a good guy. If your shopping for a car, look for Justin.

DispleasedKona from Albany, NY

Apr 14, 2026

Cars.com

I DO NOT RECOMMEND LIA HYUNDAI. Worst buying experience ever. I purchased a used EV from Lia Hyundai of Albany on Sept 20, 2025. Before purchasing the vehicle or signing any sales paperwork, I confirmed that the vehicle was eligible for the IRS used clean vehicle tax credit - I was told via text by my salesperson Justin Pakatak and multiple times in person by Justin and Paolo Albanaese that it was eligible. When signing the paperwork, I requested paperwork verifying the time of sale report submission to the IRS, I was told no one was in the office that day to submit the report and was given a phone number to follow up on Monday but was assured that it would be done within the 3-day reporting window. I called on Sept 22 multiple times to get a copy of the report, I was sent to several voicemails, my messages were not returned, and my emails were not returned. After following up with multiple people both at Lia Hyundai and Lia Auto Group, I was told by sales manager Jeff Hannagan on April 7, 2026 that the vehicle is NOT eligible, but was not given any reason. Either way, I was blatantly lied to. Now, I may have my federal income taxes rejected by the IRS and am out $4000. I am following all legal venues available to recoup my loss. I will NEVER recommend this dealership or work with them again.

DispleasedKona from Albany, NY

Apr 14, 2026

Cars.com

I DO NOT RECOMMEND LIA HYUNDAI. Worst buying experience ever. I purchased a used EV from Lia Hyundai of Albany on Sept 20, 2025. Before purchasing the vehicle or signing any sales paperwork, I confirmed that the vehicle was eligible for the IRS used clean vehicle tax credit - I was told via text by my salesperson Justin Pakatak and multiple times in person by Justin and Paolo Albanaese that it was eligible. When signing the paperwork, I requested paperwork verifying the time of sale report submission to the IRS, I was told no one was in the office that day to submit the report and was given a phone number to follow up on Monday but was assured that it would be done within the 3-day reporting window. I called on Sept 22 multiple times to get a copy of the report, I was sent to several voicemails, my messages were not returned, and my emails were not returned. After following up with multiple people both at Lia Hyundai and Lia Auto Group, I was told by sales manager Jeff Hannagan on April 7, 2026 that the vehicle is NOT eligible, but was not given any reason (namely, is the vehicle itself an issue, or did Lia submit the report incorrectly). Either way, I was blatantly lied to. Now, I may have my federal income taxes rejected by the IRS and am out $4000. I am following all legal venues available to recoup my loss. I will NEVER recommend this dealership or work with them again.

DispleasedKona

Apr 14, 2026

Cars.com

I DO NOT RECOMMEND LIA HYUNDAI. Worst buying experience ever. I purchased a used EV from Lia Hyundai of Albany on Sept 20, 2025. Before purchasing the vehicle or signing any sales paperwork, I confirmed that the vehicle was eligible for the IRS used clean vehicle tax credit - I was told via text by my salesperson Justin Pakatak and multiple times in person by Justin and Paolo Albanaese that it was eligible. When signing the paperwork, I requested paperwork verifying the time of sale report submission to the IRS, I was told no one was in the office that day to submit the report and was given a phone number to follow up on Monday but was assured that it would be done within the 3-day reporting window. I called on Sept 22 multiple times to get a copy of the report, I was sent to several voicemails, my messages were not returned, and my emails were not returned. After following up with multiple people both at Lia Hyundai and Lia Auto Group, I was told by sales manager Jeff Hannagan on April 7, 2026 that the vehicle is NOT eligible, but was not given any reason (namely, is the vehicle itself an issue, or did Lia submit the report incorrectly). Either way, I was blatantly lied to. Now, I may have my federal income taxes rejected by the IRS and am out $4000. I am following all legal venues available to recoup my loss. I will NEVER recommend this dealership or work with them again.

Jim Cartwright

Apr 2, 2026

Google

Justin Maxon sold us our car & was not your usual pushy salesman. He was very informative & had patience with us. Truly an asset to the team.

Meghan Stalter

Mar 10, 2026

Google

Justin was a phenomenal person to work with. He listened to what I wanted and what I needed. He worked with me to find exactly what would meet my needs and wants that fit my budget. He went above and beyond in every way possible. It was amazing to feel at home with this dealership!

Robert Schulz

Feb 4, 2026

Google

Just purchased a 2016 Elantra from Lia Hyundai with the assistance of salesperson Justin Maxon. The whole process was pretty painless thanks to Justin's help. This is the second pre-owned vehicle that I've gotten from Lia, and I'm looking forward to driving this car for many years to come, Thanks, Justin!

Steve

Oct 15, 2024

Edmunds

My salesman, Justin Maxon made a long distance purchase easier than I expected. I have tried to go through this process before. Its hard to find someone to engage you and help to get the deal done as much as possible remotely. He and the team helped me get the very specific vehicle that I was looking for.

Rachel Young

Sep 24, 2024

Google

Justin Maxon did not apply pressure tactics and was responsive to my questions.