
Eve Britton
Aug 18, 2026
False promises. Very disappointed A salesman at Lia HyundaI, Jacob Minos, promised to teach me how to use the tech in my brand new Tucson, even though I bought it somewhere else. I had come in with a friend who I had recommended she get a Hyundai. Jacob knew how to use all the tech for both vehicles and said he'd teach me when I got back in town. I texted him many times over the last month and called the sales floor ... no response at all. I am really disappointed. I was planning to move all my servicing to Lia Hyundai because of his total care, and I'm sad to say I couldn't give him a great review. It would have taken him literally 10 minutes to show me what to do and he clearly couldn't be bothered . It's sad
Eve B.
Aug 18, 2026
False promises. Very disappointed A salesman at Lia HyundaI, Jacob Minos, promised to teach me how to use the tech in my brand new Tucson, even though I bought it somewhere else. I had come in with a friend who I had recommended she get a Hyundai. Jacob knew how to use all the tech for both vehicles and said he'd teach me when I got back in town. I texted him many times over the last month and called the sales floor ... no response at all. I am really disappointed. I was planning to move all my servicing to Lia Hyundai because of his total care, and I'm sad to say I couldn't give him a great review. It would have taken him literally 10 minutes to show me what to do and he clearly couldn't be bothered . It's sad because you want to call out the goodness in the world. I was clearly disillusioned.
Leslie Lombardo
Aug 13, 2026
Jose and I had a wonderful experience working with Jacob Matos at Lia Hyundai of hartford. He was friendly, professional and very knowledgeable. We leased Tucson from them and couldn’t be happier! Emily in the financed dept was also great to work with. We highly recommend them!
Mitra Farahmand
Jul 28, 2026
Jacob was the most amazing sales person we ever met, so patient, friendly, understanding and honest and also knowledgeable about the car we where interested in- we could not have been in better hands. The entire team was very helpful as well and guided us thru the process. We had tried a dealership closer to our home and where so disappointed with their service that we drove 3 hours to get here and the journey was worth it.
Christian Anwander
Jul 28, 2026
Jacob assisted us in this purchase could have not been better or nicer or more patient
Sharisse John
Jun 17, 2026
Exceptional Service from Jacob Matos! We had an amazing experience at Lia Hyundai of Hartford purchasing our new family car! Our salesperson, Jacob Matos, was absolutely fantastic to work with. He was incredibly patient, took his time with us, and walked us through the entire car-buying process from start to finish without making us feel rushed at all. We were torn between two great color options for the Palisade SEL Premium—the navy blue and the olive green. Jacob helped us weigh our options, and we ultimately went with the olive green. We couldn't be happier with our choice! We are completely satisfied with our new Palisade and can't wait to surprise the kids with it. If you're looking for a smooth, stress-free experience, go see Jacob!
Eileen Gannon
Jun 11, 2026
Jacob Matos of Hartford Lia Hyundai is the most friendly, knowledgeable, professional, honest and caring car dealer we have ever worked with. He understood the car and the services offered and answered our questions thoroughly. He took the time to make sure that we understood all aspects of the transaction. We were very pleased with our transactions with Jacob and with Hyundai, and we highly recommend Lia Hyundai and especially Jacob Matos if you are in the market for a new car or lease.
Richard Hernandez
Jun 3, 2026
Awesome working with Jacob!
Michael Nason
Jun 2, 2026
Jacob was super halepful and efficient- had a great experience!
John Cattelan
May 19, 2026
Jacob was helpful and pleasant to deal with.