Klodian Stringa

Christine Sheridan

Aug 7, 2026

Google

Bad Dealership and Experience, from the manager, Klodian Stringa, to the service technician, Venroy Allen, they do not value their customers or their time. I waited on a Saturday for over 2.5 hours for them to tell me they ordered the wrong part and did nothing to compensate me for my lost time. They even forgot to change my brake lights. This is after they approved my warranty coverage for my turbo malfunctioning on my first new car, the Tucson. Now my engine has failed and I am without a functioning car at 85K miles. This dealership picks and chooses what they will cover under your warranty and blame corporate when you challenge them about it. I would NEVER recommend the purchase of a Hyundai or going to this dealer unless you like to be taken advantage of.

Christine S.

Aug 5, 2026

Yelp

Very bad experience with the worst customer service from management to maintenance to the receptionist. Klodian Stringa, the manager, offered no solutions to my engine not being covered by my warranty and I am the original owner of a Hyundai Tucson. This is my first new car and I bought this with the piece of mind that the warranty gave me at the time, because they sell it so hard, however, when your engine fails at 86K miles, they will require you to prove every single oil change, and if you cannot you will NOT get authorization from the dealer or from corporate. Buyer Beware, I would NEVER recommend the purchase of a Hyundai, this has been a horrible experience and I will never own one again. This particular Dealership in Hartford needs new management top to bottom!

christinewontbuyanotherhyundai

Aug 4, 2026

DealerRater

A very BAD experience with the worst customer service from management to service to the receptionist. Klodian Stringa, the manager of Lia Hyundai, offered me NO solution to my engine not being covered by my warranty. I am the original owner of a Hyundai Tucson, this is my first new car and I bought this with the piece of mind that the warranty gave me at the time. However, when your engine fails at 85K miles and you cannot produce every receipt for every oil change on the vehicle, they will NOT stand by their warranty and will deny coverage or any wrong doing. This is AFTER they approved my turbo malfunction and needed warranty replacement. I will NEVER own another Hyundai again. This dealership needs new management top to bottom. BUYER BEWARE!! Venroy Allen, a service technician, doesn't drive a Hyundai if that tells you anything. He also forgets to order the correct parts and change brake lights. Employees Worked With: Klodian Stringa, Venroy Allen

WillneverbuyanotherHyundai

Aug 4, 2026

Cars.com

The very worst experience and customer service from management to service to the receptionist. Klodian Stringa, the manager, offered me NO solution to my engine failing at 85K miles because I could not produce every receipt for my oil changes. I am the original owner of a Hyundai Tucson and have already had warranty work covered by Lia Hyundai of Hartford. It appears they pick and choose what they want to cover on your warranty. BUYER BEWARE. I will NEVER drive another Hyundai again. This dealership needs new management from top to bottom. Venroy Allen, a service technician, does not drive a Hyundai if that tells you anything. He ordered the wrong part for my car, I waited for over 2 hours after not having the repair made and he also forgot to repair my brake lights. No apology or credit was given for my time wasted waiting on a Saturday. They do not care about their customers and it shows.

Carrie H.

Apr 10, 2026

Yelp

So, I have been having an ongoing issue with the tires on my car dating back to August 2025. But after Mr. Klodian Stringa reached out to me we finally met halfway and Lia Hyundai made a good faith payment towards my tires. I will give credit when credit is due and I just want to make sure to let people know that my issue was finally resolved. I have had a relationship of buying a few cars from Lia and don't want to leave on bad faith.

barbaramartin465

Jul 28, 2025

DealerRater

Kudos to Raj Kumar at Lia for another successful lease. Hands-down, the best dealership

barbaramartin465

Jul 27, 2025

DealerRater

Kudos to Raj Kumar at Lia for another successful lease. Hands-down, the best dealership

dastory

Dec 20, 2024

DealerRater

This was my first purchase of a Hyundai from Lia Hyundai of Hartford. I purchased a 2025 Hyundai Tuscon, because of the exceptional and personable assistance of my sales representative Anthony Jordan. He was a delight to work with both in person and on the phone.

Temitope

Jun 4, 2024

Cars.com

Mohamed Aljahmee of Lia Hyundai is a good and gentle man, we are so excited he was the one our brother chatted with and he gave us a great welcome service by winning our hearts. We have many choices, but he beat them all. Thanks and God bless you.

infinity

May 16, 2024

Cars.com

Great experience. Understanding of what I needed and helped with that. Mohamed Aljahmee was easy going and made the process of trading in my car exciting although it was a tough time for me.