Eric Elky

Krista Boyle

May 4, 2026

Google

Wonderful place with wonderful employees Eric was awesome to work with and helped me find a good match for my standards 5/5 I recommend! :)

Michele Allen

Apr 16, 2026

Google

Eric, in the sales department was wonderful. He helped us to find the perfect vehicle right down to the color he took the time to explain everything in the vehicle.

Travis

Apr 12, 2026

Cars.com

I purchased a used 2018 Ford Explorer from this dealership, and it has been one of the worst experiences I have ever had with any business. Within a week of bringing the vehicle home, I noticed coolant loss and a strong odor. After waiting two weeks for serviceand having to repeatedly call for updatesit was diagnosed as a bad water pump. For a vehicle that was just sold, that delay alone was concerning. Unfortunately, that was just the beginning. Since then, the vehicle has been back multiple times for the same issue, often sitting for days without being touched. Communication from the service department was almost nonexistent unless I called first, and even then I was often told to call back later. I was never provided documentation for the repairs performed, despite asking. The treatment from the service advisor, Erin, was consistently dismissive and unprofessional. At one point, I was told my vehicle was out there somewhere when I came to pick it up. After five weeks of ownership, I had only had the car in my possession for about ten daysthe rest of the time it was in their shop. To make matters worse, I was later charged for a loaner vehicle I did not request and still have not had my deposit returned. When I called to address this, I was met with more confusion and dismissive responses. The only positive part of this experience was the service manager, who reached out, took ownership, and treated me with respect. Unfortunately, his efforts were undone by the continued failures of the rest of the team. I made multiple attempts to speak with the general manager and was never able to get a call back. That lack of accountability speaks volumes. Overall, this dealership failed at every levelsales, service, and customer care. I gave them multiple chances to make things right, but the experience only got worse each time. I would strongly recommend taking your business elsewhere.

Robert

Apr 8, 2026

Google

Very good dealership to deal with. Ask for Eric he will take good care of you.

Kim Barber

Mar 25, 2026

Google

My experience at Lia Nissan of Glens Falls was easily one of the best I’ve had. Eric was a pleasure to work with—friendly, professional, and not pushy in the slightest. The entire process was flawless from start to finish, and I highly recommend them.

Kim Barber

Mar 25, 2026

Google

My experience at Lia Nissan of Glens Falls was easily one of the best Ive had. Eric was a pleasure to work withfriendly, professional, and not pushy in the slightest. The entire process was flawless from start to finish, and I highly recommend them.

krwieder

Mar 16, 2026

Google

Eric was such a pleasure to work with! I’m now in a great car, that I can afford, with a lot of bells and whistles! He was very nice explained everything well. Didn’t talk down to me, or speak in “car” terms that I didn’t understand. Would highly recommend Lia Nissan, and especially, working with Eric.

Riley Dunkley

Feb 27, 2026

Google

Eric was very helpful. He needs his own office

Lynne Godfrey

Feb 17, 2026

Google

Eric was an amazing help finding me a vehicle within my price range! Everyone was very kind and helpful!

Yolanda Gifford

Feb 9, 2026

Google

We just (01/30/2026) bought a new Altima from Lia Nissan Glens Falls. Best car buying experience we've ever had. Our sales person, Eric was excellent - friendly, courteous, and knowledgeable. He took us from start to finish, answered all our questions, was always up front about the costs, and showed us how to operate all the bells & whistles before we left the lot. Thanks Eric and all the crew at Lia Nissan. Dave & Yolanda Gifford