Justin Cole

Justin Cole

Service Advisor

Service

4.6(10 reviews)
5182139242[email protected]

Reviews

10

Manisha Rane-Fondacaro

Jun 22, 2026

GoogleGoogle

It was a pleasure to get my car service handled by Mr. Justin Cole. He was very professional and courteous, and answered all my questions. He told me how much time it would take for repairs and found other things that needed attention. I postponed those repairs for the next time as they were not urgent. Thank you, Justin Cole for managing my car servicing!

Betsy Kishlansky

May 19, 2026

GoogleGoogle

I recently had my Toyota Camry serviced at Lia Toyota in Colony, NY. I have had all the maintenance on my car done there in recent years, Justin Cole is a very good customer service rep there and he explained all of the items to be fixed before I agreed to the service. My car is 14 years old and I have never been broken down with it due to the thorough maintenance proved by Toyota.

Capt Jim Albert

May 18, 2026

GoogleGoogle

I have my 2011 Camry serviced by Lia Toyota every May after it sits in my garage for seven months. And, every May, I call Justin Cole to take care of it. That means, I want Justin to have the car fully inspected, change the fluids, rotate the tires, attach the NYSDMV inspection sticker AND take care of anything he deems necessary. That also means I trust Justin to be thorough, honest, fair. He never disappoints.

Betsy Kishlansky

May 17, 2026

GoogleGoogle

I recently had my Toyota Camry serviced at Lia Toyota in Colony, NY. I have had all the maintenance on my car done there in recent years, Justin Cole is a very good customer service rep there and he explained all of the items to be fixed before I agreed to the service. My car is 14 years old and I have never been broken down with it due to the thorough maintenance proved by Toyota.

Sarah Bilofsky

May 1, 2026

GoogleGoogle

Justin Cole is my go-to service advisor at Lia. We are always impressed with the level of service he provides. He takes time to explain the work required and we trust his recommendations. His commitment to customers is obvious and Lia is lucky to have him on the team.

Chr Cincotta

Apr 30, 2026

GoogleGoogle

Would give a higher score because how helpful Naomi was . But this place was a headache espically dealing with the service worker named Justin Cole . Had me wasting my time emailing and calling him about an issue just to ignore me than run away when I still had to come in for same issue . Naomi was great tho and very helpful

Sarah Bilofsky

Apr 28, 2026

GoogleGoogle

Justin Cole is my go-to service advisor at Lia. We are always impressed with the level of service he provides. He takes time to explain the work required and we trust his recommendations. His commitment to customers is obvious and Lia is lucky to have him on the team.

Richard McMillen

Apr 15, 2026

GoogleGoogle

Justin Cole was very helpful

Paul Morrett

Apr 9, 2026

GoogleGoogle

Justin Cole hooked me up with a technician to perform a load test on the battery, which it failed. The battery was replaced. All seems to be well now, except for the occasional electrical glitches that the car has had in the past.

G M

Apr 2, 2026

GoogleGoogle

First service on new RAV4. All went smooth Justin Cole was polite and courteous

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