
Ian Barron
Jul 5, 2026
Amir was incredibly helpful with buying a 2024 Tacoma. Knowledgeable and helped make the process as smooth as possible. Ally was great with working out financing details. We couldn’t be more happy with our purchase.
jessica ganieany-crouch
Jun 12, 2026
I have purchased or leased every vehicle I’ve owned from this dealership since 2007 and have always had an exceptional experience. Francesca helped me with my past two vehicles and she was helpful, knowledgeable, friendly and helped me get exactly what I was looking for both times. Ally was awesome too. She walked me through my financing and paperwork quickly, answering all my questions and was also super friendly and helpful. I was able to pick up my new vehicle within 24 hours and I am SO happy with it! 10/5 stars! Would recommend to anyone and everyone!
Nancy Swyers
May 4, 2026
Fran has been incredibly helpful. I really and not familiar with the ins and outs of leasing a new car and she has worked me through the process step by step down to downloading the Toyota app to making sure I had the right kind of water. Ally was also very helpful with the financial arrangements. Both are the quintessential examples of great customer service. I would recommend them to anyone.
Michael Russell
May 4, 2026
Wendy and Ally were great . Everything went easy and smooth
Elizabeth Carlton
Apr 28, 2026
We were so anxious to finance our first vehicle and thought that we would have to spend a good week or so looking for the right fit. We started at Lia Toyota in Northampton and I swear it was meant to be! We were assisted by Francesca and after going over some options, she pulled out our dream vehicle! The make, model, year and mileage we had as ideal and even the color I've been wanting in a car since I was a teenager! Francesca even made sure our payments and downpayment were right on budget! I can't believe we left there the first day as proud owners of our first SUV! Thank you for making such a nerve wracking experience, as positive, painless and straight forward as possible! We look forward to many years of making family trips and memories in our new Highlander that is finally big enough to fit our growing family! Shoutout to Ally who made the logistics and financial piece painless, amusing, and full of cute doggo pics and throwback wendell stories!
Jim Bewsee
Mar 26, 2026
Just completed our families 5th vehicle purchase with Francesca Ravina. She has always done an exceptional job at helping us get the vehicle we wanted at the best deal possible. I highly recommend asking for her,if you are looking to purchase a vehicle from Lia Toyota of Northampton. Ally Rock in financing,took the time to explain everything and was able to secure me a very good rate for my loan as well. Thank you both for a smooth and easy buying experience.
Jim Bewsee
Mar 25, 2026
Just completed our families 5th vehicle purchase with Francesca Ravina. She has always done an exceptional job at helping us get the vehicle we wanted at the best deal possible. I highly recommend asking for her,if you are looking to purchase a vehicle from Lia Toyota of Northampton. Ally Rock in financing,took the time to explain everything and was able to secure me a very good rate for my loan as well. Thank you both for a smooth and easy buying experience.
Victoria Woodward
Mar 13, 2026
Fran & Ally were wonderful to work with to get us our new Grand Highlander. Would highly recommend everyone come check them out!
Nathan Danielson
Mar 1, 2026
Tom was our salesman was very helpful and had great knowledge of the cars. He offered many different cars untill he found the perfect one. Would definitely buy from him again. Ally was the financial advisor and she was very helpful with the plans to pick.
Hunter
Feb 28, 2026
Great experience here. Jaime and Miles have been a huge help.