Guillermo Cruz

Amanda O'Leary

Sep 26, 2026

Google

I highly recommend Lia Toyota of Rockland. Cris Vidal made the process quick and simple. Guillermo was able to find a payment plan that worked in our budget. They are the best Toyota dealership in the Hudson Valley.

Nicole DuBow

Sep 24, 2026

Google

I had a wonderful experience at Lia Toyota and couldn’t be happier with how smoothly everything went. Joseph Constable was fantastic to work with. He was friendly, patient, and knowledgeable, and he took the time to explain everything clearly without ever making me feel pressured. He made the entire transaction easy, smooth, and genuinely painless from start to finish. Guillermo Cruz, the business manager, was also terrific. He walked me through all of the financial paperwork clearly and efficiently and made what can sometimes be the most stressful part of buying a car feel simple and straightforward. Everyone I dealt with at Lia Toyota was welcoming and professional, and the whole experience was refreshingly easy. I would absolutely recommend Lia Toyota, and especially Joseph, to anyone looking for a new car. I’m very happy with my purchase and with the service I received!

Jose Espinal

Sep 22, 2026

Google

This is my second vehicle purchase from this dealership, and once again I had an excellent experience. This time I purchased my new 2027 Toyota Land Cruiser, and Chris Vidal went above and beyond to make sure I got exactly what I wanted. He was able to locate the exact build I was looking for, including the exterior color, interior, and accessories. Chris was professional, knowledgeable, responsive, and kept me informed throughout the entire process. I also want to recognize Guillermo Cruz in finance. Guillermo did an excellent job educating me on all of the available warranty and protection options. He took the time to explain what each one covered, answered all of my questions, and helped me understand which options made the most sense for me. With a purchase this significant, I wanted to make sure my new Land Cruiser was properly protected, and Guillermo helped me make informed decisions without ever making me feel pressured. There’s a reason I came back to this dealership for a second vehicle. Chris and Guillermo provided outstanding customer service and made the entire experience smooth from start to finish. They helped me get the exact Land Cruiser I wanted and made sure I felt confident about protecting my investment for years to come. I couldn’t be happier with my purchase and would highly recommend working with both of them!

chris sanborn

Jul 25, 2026

Google

After months of searching for the right family SUV, I finally purchased a 2021 Toyota Highlander from Lia Toyota of Rockland, and the experience was outstanding from start to finish. Our salesperson, **Grace Castro**, was absolutely fantastic. It's hard to believe she had only been a sales associate for one month because she carried herself like someone with years of experience. She was honest, straightforward, and never once used high-pressure sales tactics or gimmicks. She was always quick to respond to my questions, communicated clearly throughout the process, and made us feel comfortable from beginning to end. She even took the time to have genuine conversations with us, which made the entire experience feel much more personal. One small thing that really stood out was that my mom and I asked Grace if she had a recommendation for a good place to grab lunch while we were in the area. She recommended **The Breakfast & Burger Club** in Nyack, and it was excellent. It may seem like a small gesture, but it showed she genuinely cared about making our entire visit a great experience—not just selling us a vehicle. I also want to recognize **Guillermo Cruz**, our Business Manager. He was professional, knowledgeable, and worked hard to secure what he felt was the best financing option available after my pre approval loan officer couldn't be reached. During the paperwork, we discovered we both shared an interest in diesel engines. Guillermo owns a diesel Sprinter for his business, and we ended up having a great conversation about diesel technology and DPF systems. It was refreshing to have a real conversation instead of feeling like I was just another customer. I also appreciated that Lia Toyota was willing to accept a deposit to hold the vehicle. I was told they don't normally place deposits on used vehicles, and with another customer showing interest while we were at the dealership, that deposit gave me the opportunity to make the trip from Connecticut without worrying that the vehicle would be sold before I arrived. My mom came with me as my co-pilot for the trip, and she has purchased many vehicles over the years. She was just as impressed as I was with how we were treated by everyone at the dealership. She commented on how professional, honest, and welcoming the sales department was throughout the entire process. Buying a vehicle can be stressful, but Grace, Guillermo, and the entire team made it a genuinely enjoyable experience. I would absolutely recommend Lia Toyota of Rockland to anyone looking for a dealership that values honesty, communication, and customer service. I wouldn't hesitate to make the trip from Connecticut again to purchase another vehicle from them. Thank you again to everyone at Lia Toyota of Rockland for making this such a positive experience.

Dennis Egger

May 27, 2026

Google

Had an amazing experience here buying a 2026 Corolla Cross from Jack G. He was kind, friendly, patient, attentive and a big help with all the paper work. I feeling like it rare to get a sales person that actually cares about the customer but I can say without a doubt Jack does. Guillermo the fiancé manger was amazing at helping get a payment that was within our budget. Over would highly recommend Lia Toyota and Jack G.

Helen Huang

May 5, 2026

Google

A huge THANK YOU to Raheem for putting up for my determination to get the RAV4 hybrid and the indecision that followed when it wasn’t an option. He was patient and caring as he listened to all the features we wanted in a car. As he suggested other options, he was attentive to what we shared, and even made the experience fun with jokes along the way! Also a SHOUT OUT to Guillermo who helped with all the paperwork, and made this as seamless a process as possible! He explained everything in an easy way to understand and really worked on solidifying a package would make sense for us. We really appreciated the time and effort these two put in to making our first car purchase special! Highly recommend asking for them when you schedule an appointment or walk-in. They’ll make sure you’re all set! 🙂 THANK YOU again!

Benny Lopez

Mar 18, 2026

Google

I RECENTLY PURCHASED A TACOMA TRUCK FROM LIA TOYOTA AND HAD A GREAT EXPERIENCE FROM START TO FINISH.JACK GUERRA (THE SALESMAN) WAS GREAT ALSO MICHAEL LEA(MANAGER) WAS VERY HELPFUL MAKING SURE EVERYTHING WENT SMOOTHLY, AND I CAN LET OUT GUILLERMO CRUZ IN FINANCE WHO WAS GREAT TO WORK WITH AND EXPLAINED EVERYTHING CLEARLY PROFESSIONAL AND STRESS FREE. OVERALL A VERY POSITIVE EXPERIENCE,THANKS FOR HELPING ME GET MY 2026 TACOMA PRO

Invincy Viv

Oct 2, 2025

Google

Ana Collado was amazingso sweet, attentive, and kind. She took away all our stress and made the car buying process easy and comfortable. Guillermo Cruz was also fantastic with financing and made everything smooth. Highly recommend both of them!

Al

Sep 30, 2025

Cars.com

Winning experience & good work with Francisco & Scott new Sales Mgr& Guillermo. A pleasure doing business

heather Place

May 14, 2025

Google

I have multiple Toyota dealerships near my home, but I drove to Lia Toyota of Rockland. Juan, my salesman, and Guillermo, the finance manager, were absolutely amazing. They went out of their way for the entire process, have followed up to make sure I knew everything about the vehicle and made sure I left with a huge smile. They checked on me after I brought my Highlander home. I will never buy a car from anywhere else. Thank you for such amazing service, Juan!