Jeremy Scuderi

Jeremy Scuderi

Service Manager

Management

4.7(3 reviews)
8453271747[email protected]

Reviews

3

David Cenicola

Jul 3, 2026

GoogleGoogle

I contacted Jeremy Scuderi, the fixed operational Director at Lia Toyota, about some issues for a friend’s older car. I was very hopeful after talking with Jeremy and he delivered everything as promised. It’s a new team and things seem like they’re going well. Once again, I received terrific customer service by courteous professionals and both Jeremy and Sergio Lucero, my service advisor, were very friendly and helpful and very responsive to our needs. As for my Corolla, Sergio was excellent to work with last month for routine maintenance and was very knowledgeable keeping it in top shape! I highly recommend Lia Toyota auto repair and service center for all your automotive repair and maintenance needs. Thanks to both!

Victoria Szerko

Jul 2, 2026

GoogleGoogle

I have been coming to this dealership for close to 10 years. Service was always expensive but prompt and I dealt with competent people. This time all the older guys who knew about cars were gone, replaced by a mostly-young female team. My service rep was Samantha who knew nothing, just a clerk filling out an online form. She was also rude. When I addressed her with a question she didn't even acknowledge me and kept right in looking at her screen. Any questions had to be answered by Jeremy, the floor manager. He was very polite and helpful but I did not get the feeling he had any experience as a mechanic. Is it too much to expect to talk to a real mechanic? Further, there were delays which required me to rent a car from you for 3 days more than necessary. I was expecting to pick my car up on Friday (after bringing it in on Monday). I called Samantha who said that it might be ready by Friday evening but maybe not until sometime Saturday. I needed to be somewhere on Saturday so instead of waiting around for the chance it might be ready, I left to go on my trip. Well, Samantha called on late Friday afternoon to say it was ready, but I was already gone. I picked the car up on Monday and charged for 3 extra days: Saturday, Sunday and Monday. That was their fault and they should have done me the courtesy of taking those three days off. The rental manager lady said that the computer system did not allow her to make any changes, Really? To the dealership: courtesy counts, and nickel-and-diming customers leaves a bad taste.

Paige Trubatch

May 20, 2026

GoogleGoogle

Earlier this spring I needed some emergency work done on my RAV4, and Sam and Jeremy in the service department were fantastic in helping me get my repairs done quickly and seamlessly. Everything’s been running smoothly since then, and Sam was a very friendly advisor to work with in a stressful situation for me. If I need anything else done at the dealership level, I’ll certainly ask for Sam again!

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