
Elizabeth Blask
Jun 25, 2026
I had a great experience working with all the staff at Lia Toyota. Shout out to Brian F, he made this process as smooth as possible!
Diana Jedrzejewski
Jun 3, 2026
My husband and I recently purchased a vehicle from Lia Toyota in Wilbraham, and we had a great experience working with Brian Farr. I usually dislike going to dealerships and making large purchases, but Brian made the process much more comfortable and stress-free. He took the time to help us find a vehicle that fit our budget and never made us feel pressured. We had a babysitter at home with our children and were on a tight schedule, and Brian was very accommodating of our needs and respectful of our time. He worked with us to keep the process moving smoothly while making sure all of our questions were answered. What stood out most was his transparency throughout the entire experience. He was straightforward, honest, and easy to work with, which made a big difference when making such an important purchase. I would highly recommend Brian to anyone looking for a positive car-buying experience!!
Deborah Morin
May 19, 2026
My experience with Brian Farr at Lia Toyota of Wilbraham was highly satisfactory. Brian was patient and knowledgeable in answering any questions that I had. If I had to text him with further inquiries, he got back to me quickly. He further stated that if I was of need of assistance in the future not to hesitate to reach out. Now thatโs 5 star service!
Kevin Gonzalez
Apr 18, 2026
Had an amazing experience with Brian Farr. Great customer service understanding and very helpful. This is my first ever brand new car and while I was nervous that I might not get approved or leave with a car he kept me optimistic and it all worked out in the end. I would recommend him to anyone in a heart beat. If you want great customer service and leave with a smile on your face Brian Farr is the guy for you. And also a huge shout out to Richard the sales manager to who helped me get into my new car๐ช๐ผ๐ช๐ผ๐ช๐ผ
Kevin Gonzalez
Apr 18, 2026
Had an amazing experience with Brian Farr. Great customer service understanding and very helpful. This is my first ever brand new car and while I was nervous that I might not get approved or leave with a car he kept me optimistic and it all worked out in the end. I would recommend him to anyone in a heart beat. If you want great customer service and leave with a smile on your face Brian Farr is the guy for you. And also a huge shout out to Richard the sales manager to who helped me get into my new car
Jorge Guzman
Apr 14, 2026
Brian Farr was great to do business with He explained and took his time making sure we understood our options. What I like about him most is I never felt pressured to make a purchase he was patient and Kind. I never felt judged as when you walk into a dealer some dealers look at you like you don't mean serious business and that's the reason why some competitors has lost my business and I decided to purchase with Lia Toyota because of their professionalism throughout the whole process. Thank you! J & M ๐
Jorge Guzman
Apr 13, 2026
Brian Farr was great to do business with He explained and took his time making sure we understood our options. What I like about him most is I never felt pressured to make a purchase he was patient and Kind. I never felt judged as when you walk into a dealer some dealers look at you like you don't mean serious business and that's the reason why some competitors has lost my business and I decided to purchase with Lia Toyota because of their professionalism throughout the whole process. Thank you! J & M
JOHN Winslow
Jan 23, 2026
Brian Farr Excellent service Listened to what I wanted Offered valued advice
Charlotte Grondin
Dec 15, 2025
Brian Farr is my sales representative. He has been informative and helpful during this process. I would ask for him again for future purchases.
Lindsay Swett
Nov 13, 2025
The salesman who I purchased my car from was Brian Farr, he was truly fantastic in every step of the process and made the experience very easy. I love my new car and I will come back to purchase my future cars there, he was very personable in helping me find the car of my dreams and was very successful in doing so. Thank you so much Brian, and Lia Toyota of Wilbraham