Cindy Stanton

Marian Reyes Lugo

Jul 31, 2026

Google

I had an incredible experience with Lia Toyota! It started with a seamless chat session where they set up an appointment for me with Brian. When I arrived, the chat representative was waiting for me and personally introduced me to Brian, who walked me through the entire appraisal process and listened to exactly what I wanted. I fell in love with a Highlander that had just arrived. It had a few scratches, but Brian promised they would be buffed out and detailed and they kept that promise perfectly.When a credit issue popped up, the loan processor, Michael, went out of his way to help. He told me if I could get approval through my current lender, they would honor their initial contract. Thanks to his guidance, I got the approval, and Michael was genuinely thrilled to help me finalize everything. Because of bad weather, they kept the SUV for four days to finish the detailing and scratch removal, and it looked perfect when I picked it up.Even when we realized there was only one key fob, the sales manager, Alek, came out to personally apologize and handle the situation with total kindness. As a courtesy, Brian even installed the crossbars I bought online. A week later, I had a hitch and wiring installed, and the service was prompt and professional. To top it all off, I accidentally left my wallet in the vehicle, and a total "Wonder Woman" named Cindy found it and kept it safe for me! Buying a car is never easy, but Lia Toyota treated me like family. I am forever grateful!

jose serrano

Apr 23, 2025

Google

Bought a car March 29 2025 I called April 7 to cancel my vsa left voicemail no call back went in person April 19 2025 he said all I needed is your approval and thats it mind you I want to see you do it not just tell me he rushed me out of there I called later that day for a confirmation email saying it was canceled he ignored my calls so Cindy tells me hes busy hes going to take care of it Monday so Monday I call hes not in like we only got 30 days to cancel the vsa what type of service is that richard greenway

David P.

Nov 28, 2023

Google

Clean and recently remodeled and expanded service area. Good efficient service crew. Cindy is great! I don't care for the sales department, but who likes car dealers anyway!

David P.

Nov 27, 2023

Google

Clean and recently remodeled and expanded service area. Good efficient service crew. I don't care for the sales department, but who likes car dealers anyway!

2011 TOYOTA TUNDRA CREWMAX LIMITED Owner

Dec 14, 2021

Carfax

Amazing! Thanks to Chad and Cindy! Very courteous and took care of my issue in a timely manner.

Lois Cignoli

Dec 1, 2021

Google

Cindy and Chad are outstanding...and the reason I keep coming back!

Michelle Mitchell

Nov 26, 2021

Google

Cindy is always helpful.

Bill Zimmerman

Sep 14, 2021

Edmunds

Awesome Cindy Cindy and Spike are two people at Lia Toyota that are knowledgeable, competent and pleasant to work with as a customer. They make Lia Toyota a better business and I hope management knows it. The both deserve a big fat raise !

Alan Whitmeyer

May 22, 2021

Edmunds

Consistent excellent service The service staff works together to ensure their customer’s s needs are met. Cynthia Patrick Is one example of excellent service. She makes sure the special concerns I have are documented and personally talks with the mechanics about the concern. There have been several times I had schedule problem or limited time to wait and Cindy worked her magic to help me out. I know when my car is serviced that the job is done correctly.

Carrie

Dec 3, 2020

Edmunds

Cindy Patrick Cindy was very helpful and accommodating ! She kept us updated and worked with our schedule & needs! In the future if we need any assistance with our vehicle we will be requesting her for service.