David Greenlaw

Louis Reid

Jun 30, 2026

Google

David Greenlaw was very helpful and personable in my visit

Janet Walker

Jun 29, 2026

Google

These people are smart professional and work well with the customer. David Greenlaw is exceptional service person

Cynthia Lisiecki

Jun 1, 2026

Google

I usually deal w/David Greenlaw but this visit dealt w/Shane Jones who is right up there w/Dave. I recently traded in my old RAV4 and am leasing one. He spent time taking my old RAV off my account and was able to answer some of my questions in regards to leasing.and got me in and out quick. Thank you Shane.

David Greenlaw

May 19, 2026

Google

DAVE G, always a pleasure to work with and very knowledgeable with the toyota product line and service needs for my vehicle thank you so much for being..

Kathy Reiserer

Apr 24, 2026

Google

Excellent experience with our recent maintenance service at Lia Toyota Wilbraham. Our service advisor David Greenlaw was very knowledgeable, helpful and pleasant to deal with. He listened to our concerns and gave us reasonable options and advice. Was thorough in explanations and estimates. He even went above and beyond by emailing a copy of our invoice, which I forgot to take and left on the counter. The service itself was done efficiently and completely as discussed in a timely manner while we waited. We were very pleased with the whole experience and will definitely continue to use and recommend this dealership.

2023 TOYOTA RAV4 XLE/WOODLAND EDITION Owner

Apr 13, 2026

Carfax

My service advisor David awesome. he explained everything where I truly understand my tech awesome Chad so great I always requested for him to work on my rava 4 truly happy with my service

2023 TOYOTA RAV4 XLE/WOODLAND EDITION Owner

Apr 12, 2026

Carfax

My service advisor David awesome. he explained everything where I truly understand my tech awesome Chad so great I always requested for him to work on my rava 4 truly happy with my service

Adrienne Senneville

Apr 11, 2026

Google

I purchased a used plug-in Toyota vehicle that I love. The vehicle was priced fairly. The financing rate for the vehicle was great. However, I did not have a great experience overall at this dealership. Poor commnication. Lack of return phone calls and emails. It took a while for them to get the math correct on the final invoice. On the day that I test drove the vehicle and decided to purchase it the Finance person offered me an extended warranty for approximately $2900. I was asked to make a decision about the warranty plan then and there and was told it would not be available to me at that price if I did not decide then. I said I needed overnight to review the plan and make a decsion or I wouldn't be considering it at all. They agreed. The next day I informed the finance guy that I would not be taking the warranty and that I also did not want to finance the state registration fee. However, the next day I received the "final" paperwork that still had the warranty charge and registration fee on it. An error? Perhaps. Or hopes that I would sign without noticing the charges were still there. I don't know. When attempts to get through to the finance guy to correct the invoice were not responded to I asked to speak to the finance manager. I left a message and never received a call back. I did manage to speak to the sales person David who was able to get the corrected documents sent to me. The vehicle was finally delivered to me 9 days after I agreed to purchase it and 7 days after they has a decent down payment in their bank. I immediately noticed that the Level 1 charger was not in the car. I attempted to reach the finance manger and sales person to report this with no return call or email. There was a message relayed to me that "well it is a used car"! A used plug in vehicle from a dealership with out the charging cord - you've got to be joking! It was finally recommended to me that I contacy Riley at the dealership to discuss this. Guess what - he didn't return my call either. So I have since self-purchased a charger for my vehicle. The best part of the experience was Cindy S. who pleasantly fielded my many calls and attempted to help me as much as possible. Very polite, professional, and sincerely wanted to help me. Thank you Cindy S.

Gigi N

Apr 7, 2026

Google

Dave has always been my to go to person, he has great customer service skills. Not one time I brought my car to him and had problem, for as long Dave there ill stay a customer.

Debra O'Coin

Apr 1, 2026

Google

We get great service every time. David Greenlaw is an excellent Service Advisor, taking care of all our concerns while be courteous and pleasant.