David Pedraza

Alice Majgier

Jul 2, 2026

Google

David Pedraza was very helpful and explained everything

2023 TOYOTA RAV4 XLE/WOODLAND EDITION Owner

Apr 13, 2026

Carfax

My service advisor David awesome. he explained everything where I truly understand my tech awesome Chad so great I always requested for him to work on my rava 4 truly happy with my service

Adrienne Senneville

Apr 11, 2026

Google

I purchased a used plug-in Toyota vehicle that I love. The vehicle was priced fairly. The financing rate for the vehicle was great. However, I did not have a great experience overall at this dealership. Poor commnication. Lack of return phone calls and emails. It took a while for them to get the math correct on the final invoice. On the day that I test drove the vehicle and decided to purchase it the Finance person offered me an extended warranty for approximately $2900. I was asked to make a decision about the warranty plan then and there and was told it would not be available to me at that price if I did not decide then. I said I needed overnight to review the plan and make a decsion or I wouldn't be considering it at all. They agreed. The next day I informed the finance guy that I would not be taking the warranty and that I also did not want to finance the state registration fee. However, the next day I received the "final" paperwork that still had the warranty charge and registration fee on it. An error? Perhaps. Or hopes that I would sign without noticing the charges were still there. I don't know. When attempts to get through to the finance guy to correct the invoice were not responded to I asked to speak to the finance manager. I left a message and never received a call back. I did manage to speak to the sales person David who was able to get the corrected documents sent to me. The vehicle was finally delivered to me 9 days after I agreed to purchase it and 7 days after they has a decent down payment in their bank. I immediately noticed that the Level 1 charger was not in the car. I attempted to reach the finance manger and sales person to report this with no return call or email. There was a message relayed to me that "well it is a used car"! A used plug in vehicle from a dealership with out the charging cord - you've got to be joking! It was finally recommended to me that I contacy Riley at the dealership to discuss this. Guess what - he didn't return my call either. So I have since self-purchased a charger for my vehicle. The best part of the experience was Cindy S. who pleasantly fielded my many calls and attempted to help me as much as possible. Very polite, professional, and sincerely wanted to help me. Thank you Cindy S.

Keith Before

Mar 23, 2026

Google

David is a fine young man and never steers me wrong.

Keith Before

Mar 20, 2026

Google

David is a fine young man and never steers me wrong.

Brian Auclair

Feb 11, 2026

Google

I absolutely love my 2026 Tacoma TRD off-road hybrid. My salesman, David Pedraza went above and beyond to make sure I got exactly what I was looking for. Lia of Wilbraham provided a very comfortable environment and there was no pressure.

Brian Auclair

Feb 7, 2026

Google

I absolutely love my 2026 Tacoma TRD off-road hybrid. My salesman, David Pedraza went above and beyond to make sure I got exactly what I was looking for. Lia of Wilbraham provided a very comfortable environment and there was no pressure.

Robert Diaz

Dec 6, 2025

Google

So today I was a little hesitant to go to the dealer to find out about lease deals. I have to say that David Pedraza made me feel so comfortable and explain all my options clearly. I went to look at a Corolla SE and wound up leasing a 26 Toyota Camry AWD Hybrid LE. David you are amazing thank you. Michael Robare the Manager made signing the paper work fast and easy no hidden gimmick. This is 4th vehicle I lease from different dealers and this was the best process at Lia of Wilbraham. Definitely would recommend them to everyone. This is why I give them 5 stars.

nathanmaggio

Nov 25, 2025

DealerRater

I wanna say how disappointed I am with Lia Toyota. I was nothing but clear with Lasharie and David about the vehicle I wanted and the price I came in for. I asked for an out the door price in paperwork and I was texted an image from a different phone number as assurance but now I am realizing the paperwork was a fake to get me to come in. We drove 90 minutes each way to come get our familys first new car and right away there was an error where we could either: (a) pay more for a car we didnt ask for, or (b) buy a car sign unseen. That really sucks and plays into the terrible reputation that car salespeople have rightfully earned. It was a big trust breaker. Hared my experience here. Don't trust them. Go to Carvana instead.

nathan

Nov 25, 2025

Cars.com

I wanna say how disappointed I am with Lia Toyota. I was nothing but clear with Lasharie and David about the vehicle I wanted and the price I came in for. I asked for an out the door price in paperwork and I was texted an image from a different phone number as assurance but now I am realizing the paperwork was a fake to get me to come in. We drove 90 minutes each way to come get our familys first new car and right away there was an error where we could either: (a) pay more for a car we didnt ask for, or (b) buy a car sign unseen. That really sucks and plays into the terrible reputation that car salespeople have rightfully earned. It was a big trust breaker. Hared my experience here. Don't trust them. Go to Carvana instead.