
nathanmaggio
Nov 25, 2025
I wanna say how disappointed I am with Lia Toyota. I was nothing but clear with Lasharie and David about the vehicle I wanted and the price I came in for. I asked for an out the door price in paperwork and I was texted an image from a different phone number as assurance but now I am realizing the paperwork was a fake to get me to come in. We drove 90 minutes each way to come get our familys first new car and right away there was an error where we could either: (a) pay more for a car we didnt ask for, or (b) buy a car sign unseen. That really sucks and plays into the terrible reputation that car salespeople have rightfully earned. It was a big trust breaker. Hared my experience here. Don't trust them. Go to Carvana instead.
nathan
Nov 25, 2025
I wanna say how disappointed I am with Lia Toyota. I was nothing but clear with Lasharie and David about the vehicle I wanted and the price I came in for. I asked for an out the door price in paperwork and I was texted an image from a different phone number as assurance but now I am realizing the paperwork was a fake to get me to come in. We drove 90 minutes each way to come get our familys first new car and right away there was an error where we could either: (a) pay more for a car we didnt ask for, or (b) buy a car sign unseen. That really sucks and plays into the terrible reputation that car salespeople have rightfully earned. It was a big trust breaker. Hared my experience here. Don't trust them. Go to Carvana instead.
Nathan M.
Nov 25, 2025
I wanna say how disappointed I am with Lia Toyota. I was nothing but clear with Lasharie and David about the vehicle I wanted and the price I came in for. I asked for an out the door price in paperwork and I was texted an image from a different phone number as assurance -- but now I am realizing the paperwork was a fake to get me to come in. We drove 90 minutes each way to come get our family's first new car and right away there was "an error" where we could either: (a) pay more for a car we didn't ask for, or (b) buy a car sign unseen. That really sucks and plays into the terrible reputation that car salespeople have rightfully earned. It was a big trust breaker. Hared my experience here. Don't trust them. Go to Carvana instead.
nathanmaggio
Nov 25, 2025
I wanna say how disappointed I am with Lia Toyota. I was nothing but clear with Lasharie and David about the vehicle I wanted and the price I came in for. I asked for an out the door price in paperwork and I was texted an image from a different phone number as assurance — but now I am realizing the paperwork was a fake to get me to come in. We drove 90 minutes each way to come get our family’s first new car and right away there was “an error” where we could either: (a) pay more for a car we didn’t ask for, or (b) buy a car sign unseen. That really sucks and plays into the terrible reputation that car salespeople have rightfully earned. It was a big trust breaker. Hared my experience here. Don't trust them. Go to Carvana instead.
Nathan M.
Nov 24, 2025
I wanna say how disappointed I am with Lia Toyota. I was nothing but clear with Lasharie and David about the vehicle I wanted and the price I came in for. I asked for an out the door price in paperwork and I was texted an image from a different phone number as assurance -- but now I am realizing the paperwork was a fake to get me to come in. We drove 90 minutes each way to come get our family's first new car and right away there was "an error" where we could either: (a) pay more for a car we didn't ask for, or (b) buy a car sign unseen. That really sucks and plays into the terrible reputation that car salespeople have rightfully earned. It was a big trust breaker. Hared my experience here. Don't trust them. Go to Carvana instead.
Nathan Maggio
Nov 24, 2025
I wanna say how disappointed I am with Lia Toyota. I was nothing but clear with Lasharie and David about the vehicle I wanted and the price I came in for. I was texted an image from a different # as assurance but now I am realizing the paperwork was a fake trick. We drove 90 minutes each way to come get our familys first new car and right away there was an error where we could either: (a) pay more for a car we didnt ask for, or (b) buy a car sign unseen. That really sucks and plays into the terrible reputation that car salespeople have rightfully earned. It was a big trust breaker. Hared my experience here. Don't trust them. Go to Carvana instead.
Nathan M.
Nov 24, 2025
I wanna say how disappointed I am with Lia Toyota. I was nothing but clear with Lasharie and David about the vehicle I wanted and the price I came in for. I asked for an out the door price in paperwork and I was texted an image from a different phone number as assurance -- but now I am realizing the paperwork was a fake to get me to come in. We drove 90 minutes each way to come get our family's first new car and right away there was "an error" where we could either: (a) pay more for a car we didn't ask for, or (b) buy a car sign unseen. That really sucks and plays into the terrible reputation that car salespeople have rightfully earned. It was a big trust breaker. Hared my experience here. Don't trust them. Go to Carvana instead.
Cathy
Sep 15, 2025
After a month of frustration and no answers for the starting problems on my 17 year old Nissan Altima, I chose to visit Lia Toyota of Wilbraham. And yes, I'm glad I did!! From the very pleasant and helpful, initial contact with LaSharie, who directed us to my salesman, Shawn and fellow salesman, Sharif, both amazing, caring people; they all made my car purchasing journey the best. I bought a pre-owned 2018 Camry XSE, which I am in love with. I also would like to thank Richard in finance for working out the details, and Kelly in the Service Dept for keeping us posted thru the final services and inspection. To a truly super group of employees, kudos, and many thanks again. I am so happy I chose the Lia Toyota Group of Wilbraham!
Angelica Ortiz
Jun 17, 2025
Shariff Bilodeau made buying my vehicle an easy experience. He was very knowledgeable and able to answer all of my questions. 10/10 would highly recommend contacting Shariff if you're in the market of purchasing a vehicle.