
Krystal Tuck
Jul 15, 2026
Great experience with Lia buying my first vehicle in MA. They made the process fast and easy, and I got into an SUV that I love. Everyone I met was friendly and helpful, and Mike in finance went above and beyond for us. They are definitely trustworthy, good people.
Vincent Drew
Jul 12, 2026
Mike Kaplan - Worth the Extra Mile – Exceptional Service at Lia Toyota! I recently purchased a brand-new Toyota RAV4 from Lia Toyota, and I couldn't be happier with the experience. Mike Kaplan was absolutely fantastic to work with from start to finish. He was patient, professional, knowledgeable, and incredibly helpful throughout the entire process. Buying a vehicle can sometimes feel overwhelming, but Mike made everything smooth, straightforward, and stress-free. This was my first vehicle purchase through Lia Toyota, and thanks to Mike, it was an extremely positive experience. He took the time to answer all my questions and made sure I felt comfortable and confident with my purchase decision. His dedication to customer service truly stands out. I also want to recognize sales manager Mike Binette, whose professionalism and support helped make this such a great overall experience. Given that I live only about a mile from Balise Toyota, I initially leaned toward purchasing there simply for the convenience. However, the outstanding experience I had working with Mike Kaplan and Mike Binette. made the decision to buy from Lia Toyota an easy one. I greatly appreciate the exceptional level of service I received and will gladly recommend Mike Kaplan to anyone considering a Toyota. If you're looking for a salesperson who genuinely cares about his customers and goes above and beyond to deliver a great buying experience, Mike is the person to see. Thank you, Mike and the entire Lia Toyota team, for making my new RAV4 purchase such a memorable and enjoyable experience! ⭐⭐⭐⭐⭐
Brianna Gilbert
Jun 23, 2026
My fiance and I recently purchsed a 2026 Camry and had such a great experience thanks to Matt Jordan and Mike Robare. Matt was our main point of contact throughout the entire process and made everything incredibly easy. He was knowledgeable, professional, patient, and always available whenever we had questions. We never felt pressured, which was a HUGE difference compared to some of the other dealerships we visited. He handled just about everything for us, and honestly, it felt like I barely had to do a thing on my end other than show up and pick up the car. Mike Robare was equally fantastic on the financial side. He made the paperwork process simple, explained everything clearly, and ensured we were comfortable with every step. What is often the most stressful part of buying a car ended up being quick and painless thanks to his expertise. Overall, this was one of the easiest and most enjoyable car-buying experiences we've had. We absolutely LOVE (!!) our new car and highly recommend working with Matt and his team. 🚗
Alison Wegrzyn
Jun 6, 2026
Highly recommend coming to Lia in Wilbraham if you’re looking to get a new car! Mike Whitsett and Mike Robare were super helpful and made the process easy and exciting for me as this was my first time buying a new car. Overall, I had a great experience and I would recommend going here!
Sharon Tether
May 15, 2026
I came to this dealership inquiring about a Rav 4. Mike Kaplan helped me out with my options. I was very pleased with his knowledge and assistance finding what I was looking for. He helped me every step of the way. I never purchased vehicle from a dealership before. Mike guided me through the process of purchasing what I wanted to buy . I appreciated his efficiency and updated me through the process. Thanks so very much I really appreciated it. I highly recommend purchasing your new ride here. I'm a very happy customer . 😊🚙
Joseph dyer
Apr 24, 2026
I am very pleased with my salesman Mark and the finance manager Mike.They are the best.Always a pleasure at Lia Toyota of Wilbraham.Thank you.
Jiffy
Apr 11, 2026
Mike Wroth and Mike Robare are above and beyond on customer service and making sure I was good to go and even when I had questions they were there to answer them
Julissa Soto
Mar 21, 2026
I love my new to me Benz. Goncalo Costa was the man!! I got exactly what I wanted. I was introduce to Michael Robare the Business Manager.. He was the best and got le the best dral possible.. Thank you Goncalo and Michael! I recommend everyone to come see them!!!
Ariellys Rivera
Mar 21, 2026
I want to express my gratitude to Lia Toyota of Wilbraham. I came in looking for a vehicle and Mike Wroth was amazing. He listened to all my wants and needs. Once I agreed to buy I was introduced to Michael Robare the Business Manager and he was very transparent and professional. He was able to get me the best deal! I’m so excited and will highly recommend them. please ask for Michael Robare in the business office and Michael Wroth on the sales floor
Ariellys Rivera
Mar 21, 2026
I want to express my gratitude to Lia Toyota of Wilbraham. I came in looking for a vehicle and Mike Wroth was amazing. He listened to all my wants and needs. Once I agreed to buy I was introduced to Michael Robare the Business Manager and he was very transparent and professional. He was able to get me the best deal! Im so excited and will highly recommend them. please ask for Michael Robare in the business office and Michael Wroth on the sales floor